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Serial already registered.

Posted: Fri Jul 10, 2015 4:29 am
by Elbob35
Hi when I learned that War in the East was on steam I came on here to register my serial and redeem a steam key, it says it is already registered? Can this be fixed?

Re: Serial already registered.

Posted: Fri Jul 10, 2015 4:39 am
by zakblood
some games it's done for you, had the same happen to me, it's not a bug it just means you don't have to do it yourself and is already registered to your account as you already have a account here , enjoy the game, if i'm wrong and you think it's another reason support will reply with another maybe better / more correct answer, but either way nothing to worry about...

thanks for buying the game

Re: Serial already registered.

Posted: Fri Jul 10, 2015 4:45 am
by Elbob35
That doesn't make sense, the game is not on my list of games registered on slitherine and you have to manualy enter the cd-key on here to redeem the steam key.

Re: Serial already registered.

Posted: Fri Jul 10, 2015 4:47 am
by ElBrak
ok i figured it out, i have two slitherine accounts for some reason and WITE is register on the other one. Problem solved.

Re: Serial already registered.

Posted: Fri Jul 10, 2015 5:07 am
by zakblood
glad you got it sorted

Re: Serial already registered.

Posted: Sat Jul 11, 2015 2:18 am
by SeanBelphegor
as far as I can tell I've merged my accounts but I'm having the same issue. Can't get steam keys as they're already registered. But I have no idea what my other account is.

Re: Serial already registered.

Posted: Sat Jul 11, 2015 12:25 pm
by VPaulus
SeanBelphegor wrote:as far as I can tell I've merged my accounts but I'm having the same issue. Can't get steam keys as they're already registered. But I have no idea what my other account is.
Then you'll have to contact us at support[at]slitherine.co.uk.