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cant unsubscribe from notifications

Posted: Sun Sep 16, 2012 8:09 pm
by Atomlex
I am using a Mac / ipad and if i toggle notifications off there is no button to click

Help please

Re: cant unsubscribe from notifications

Posted: Sun Sep 16, 2012 9:30 pm
by pipfromslitherine
Can you be more specific about which notifications you mean?

Cheers

Pip

Re: cant unsubscribe from notifications

Posted: Mon Sep 17, 2012 6:32 pm
by Atomlex
Its the turn notification emails for battle academy - I am getting way to many emails - I am in way to many games !

There is a on/off button which I can check but no way I can see to accept or confirm the change

I have tried safari / firefox on the Mac (10.7.4) and safari on the iPad

thanks

Re: cant unsubscribe from notifications

Posted: Mon Sep 17, 2012 9:21 pm
by pipfromslitherine
Ah - I see what you mean. That's odd. I will raise the issue with our web team.

Cheers

Pip

Re: cant unsubscribe from notifications

Posted: Sun Sep 23, 2012 2:55 pm
by Brummbar44
I'm having the opposite problem, I no longer get notifications...I prefer to get them again.

Re: cant unsubscribe from notifications

Posted: Sun Sep 23, 2012 6:20 pm
by pipfromslitherine
If you check out the profile page there should now be a correct option to edit/update your preferences for notifications etc.

If you're not receiving them and you are set to get notifications, check your spam folder or perhaps make sure your ISP isn't filtering them.

Cheers

Pip

Re: cant unsubscribe from notifications

Posted: Wed Sep 26, 2012 10:01 pm
by Atomlex
Works now thanks

Re: cant unsubscribe from notifications

Posted: Wed Sep 26, 2012 11:02 pm
by pipfromslitherine
Great! Appreciate you letting us know.

Cheers

Pip

Re: cant unsubscribe from notifications

Posted: Wed Oct 03, 2012 4:47 pm
by Brummbar44
Thanks Pip,

It's odd...I've verified my settings here and checked that my spam filter isn't stopping them...still no notifications? I was receiving them on a regular basis up until a couple of weeks ago...I didn't change anything on my end?

Suggestions?

Thanks again.
pipfromslitherine wrote:If you check out the profile page there should now be a correct option to edit/update your preferences for notifications etc.

If you're not receiving them and you are set to get notifications, check your spam folder or perhaps make sure your ISP isn't filtering them.

Cheers

Pip

Re: cant unsubscribe from notifications

Posted: Wed Oct 03, 2012 5:04 pm
by pipfromslitherine
If you can post your email ISP (we don't need your full email address) we can check into it. Unfortunately dealing with incorrect blacklists is a game of whackamole as there is no 'official' list, just a number of different companies using their own criteria and their own systems of trying to get off the blacklist.

Cheers

Pip

Re: cant unsubscribe from notifications

Posted: Thu Oct 04, 2012 7:55 pm
by Brummbar44
it's from my own website - brummbar44.com

I don't think I'm blacklisted? Please let me know...it is very handy getting the notifications instead of just popping in to see.

Thanks.

Re: cant unsubscribe from notifications

Posted: Thu Oct 04, 2012 11:42 pm
by pipfromslitherine
It's more your hosting provider blacklisting us (or the list they use blacklisting us). Who is your provider?

Cheers

Pip