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Where is my confirmation email?

Posted: Thu Jul 21, 2011 9:05 pm
by Angry
Original post before edit was my whining, sniveling and complaining about the problems I was having with getting my confirmation email and downloading the game.

Hats off to Iain for helping me out quickly and efficiently.

Everything is working now and I love the game so far.

Only thing left is to figure out how to change my username from Angry to Happy :D

Posted: Thu Jul 21, 2011 9:49 pm
by lordzimoa
I`me sorry you are having problems, I`me sure this will get solved by them personally, asap tomorrow morning when Slitherine is back in office, first time I see a problem like this with Plimus.

Posted: Fri Jul 22, 2011 8:57 am
by IainMcNeil
Sorry you are having problems. Can you let us know some details so we can look it up. Obviously we have had thousands of happy customers so this is a glitch in the system usually caused by a connection issue between you and the server. If you have an order number or the e-mail address you ordered from or your full name and address. The more info the easier it will be to locate. Mail this to iain@slitherine.co.uk and we'll sort you out as soon as we can.

Posted: Fri Jul 22, 2011 2:18 pm
by Angry
iainmcneil wrote:Sorry you are having problems. Can you let us know some details so we can look it up. Obviously we have had thousands of happy customers so this is a glitch in the system usually caused by a connection issue between you and the server. If you have an order number or the e-mail address you ordered from or your full name and address. The more info the easier it will be to locate. Mail this to iain@slitherine.co.uk and we'll sort you out as soon as we can.
email sent

Posted: Sat Jul 23, 2011 2:41 am
by Angry
The alternate link you gave me worked like a charm. Thanks Iain.