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Unable to install the game
Posted: Thu Jul 21, 2011 2:17 am
by RARG
When I try to fill the serial number the setup windows close and I can“t start again.
Posted: Thu Jul 21, 2011 2:36 am
by VPaulus
Hi,
Try to disable temporarily your anti virus software and try to install it again.
Posted: Thu Jul 21, 2011 7:03 pm
by RARG
I have disabled the antivirus during download and install but the same thing happen. I I have tried to download and install the game in other machine (both XP SP3) and the same thing happen.
The install screen open once asking for the serial key. When I try to interage it closes abruptly and does not open any more.
I already have downloaded the game four times. The result is the same.
RARG
Posted: Fri Jul 22, 2011 12:51 am
by Wings
Cancel not just your virus scanner, but all non-Windows application/processes and all non-Windows services.
If you still have the same program, then you're most like dealing with corruption, either locally or caused by your connection.
Posted: Fri Jul 22, 2011 2:01 am
by VPaulus
Wings wrote:Cancel not just your virus scanner, but all non-Windows application/processes and all non-Windows services.
If you still have the same program, then you're most like dealing with corruption, either locally or caused by your connection.
You know you're right. But that's a little dangerous. You need to know which are the native and the non native processes, which most of the people don't know. This is for people with already some technological level. You can end up by messing your system.
Posted: Fri Jul 22, 2011 2:52 am
by RARG
I download the game by two diferent connections (at home and at my office) and the same problem ocourred in two different machines.
Posted: Fri Jul 22, 2011 9:00 am
by IainMcNeil
Can you right click on the file and get the properties. Tell us the file name and the exact byte size.
Posted: Fri Jul 22, 2011 2:39 pm
by RARG
Ok.
Size: 449.224.745 bytes
Size in disc: 449.228.800 bytes
Posted: Fri Jul 22, 2011 2:42 pm
by RARG
Oh..sorry... the file name is PanzerCorpsWehrmacht-SetupRelease-v100.exe
Size: 428 MB (449.224.745 bytes)
Size in disc: 428 MB (449.228.800 bytes)
Posted: Fri Jul 22, 2011 3:55 pm
by IainMcNeil
Thats the correct file and file size. Can you give us order ID so we can look it up and work out where its going wrong.
Posted: Fri Jul 22, 2011 10:53 pm
by RARG
My order ID is 60455006. I bought the boxed game.