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Pending review

Posted: Mon Dec 13, 2010 5:14 pm
by Jabod
Hi. I ordered (and paid for) "War in the East" yesterday, and got the "Pending Review" message from Plimus. It said I should wait up to 12 hours, but it is already 22 hours and counting.

No reply from Plimus sales service, so I guess I now have to ask Slitherine to sort this out. My reference number is 5600209

Posted: Mon Dec 13, 2010 5:49 pm
by IainMcNeil
Hi Jabba

sorry you are having problems. That order ID is not showing in our system. Can you mail info@slitherine.co.uk with any other details you have to help us locate it such as the e-mail address used to order?

We'll find out what the problem is and get you up and running ASAP.

Posted: Mon Dec 13, 2010 6:12 pm
by Jabod
Thanks Ian. I have sent a message as requested.