Fed up with Matrix games
Posted: Wed Apr 21, 2010 4:37 pm
Hi
I bought FoG through Matrix Games - and now every time you release an update there is a delay before I can get it ... so SoA is not available to me yet.
Also when you release a FoG patch (like 1.2.5 today) I download it but it then says it is not compatible with my software (presumably because I bought it from Matrix). So I have to wait for them to sort their lives out and make it available. It is not there yet so all my multiplayer games are broken.
Why oh why have you got yourselves into this mess? Just release direct to customer and have done with it. What possible value do Matrix Games add?
Can I please get moved from the Matrix Games version of your product to the regular Slitherine version ???
Thanks
Simon
I bought FoG through Matrix Games - and now every time you release an update there is a delay before I can get it ... so SoA is not available to me yet.
Also when you release a FoG patch (like 1.2.5 today) I download it but it then says it is not compatible with my software (presumably because I bought it from Matrix). So I have to wait for them to sort their lives out and make it available. It is not there yet so all my multiplayer games are broken.
Why oh why have you got yourselves into this mess? Just release direct to customer and have done with it. What possible value do Matrix Games add?
Can I please get moved from the Matrix Games version of your product to the regular Slitherine version ???
Thanks
Simon