Slitherine

Afternoon,

I just ordered Great Battles: Medieval, and received an invoice and order number, but I have received no confirmatory e-mail indicating I can download.

Further, when I check my account, it shows no orders.

Can someone have a look, please?

The e-mail is thegasconATyahooDOTcom.

Thanks,

Jim

Check your spam in case your spamfilter picked it up accidentally.

If not be sure Iain will be helping yo out first thing Monday morning when Slitherine`s UK office opens.

Yeah, always an eye on the spam bucket.

Nothing there, I fear.

Thing that stinks is I shan't be able to play this weekend and this week will be murder...

Ah well, thanks very much for the reply!

Jim

The best advise I can give you from here is have a look at Digital River support

http://www.digitalriver.com/dr/v2/ec_MA ... 10107&PN=1

or try this

http://www.digitalriver.com/dr/v2/ec_dy ... 0&sid=8279

I am chasing DR - they seem to have had a system wide issue. We will get it all sorted out ASAP. All I can do is apologise at this stage

Still describes order as "submitted", however...no download link in evidence.

Issue persists?

Thanks for the great speed of response.

Jim

DR say they have fixed the issue and everything should be running smoothly now. If anyone who was having issues can confirm that would be great.