Page 1 of 1
email Notifications
Posted: Fri Apr 25, 2025 4:23 am
by tyronec
Were not happening yesterday
Re: email Notifications
Posted: Fri Apr 25, 2025 5:55 am
by rbodleyscott
tyronec wrote: ↑Fri Apr 25, 2025 4:23 am
Were not happening yesterday
In which game?
Re: email Notifications
Posted: Fri Apr 25, 2025 11:21 am
by TheBug67
Not getting them either in both the Field of Glory II and FOG Medieval tournaments. I just get the initial start email but then never get an email when it is my turn. It started at the end of the last tournaments for these games for me. I would sporadically get emails the last round when it had been fine at the start. Haven't received any for my turn in the current tournament.
Re: email Notifications
Posted: Fri Apr 25, 2025 1:45 pm
by tyronec
It was Medieval, I don't have any Ancients games ongoing. Have notified support.
Re: email Notifications
Posted: Sat Apr 26, 2025 6:24 am
by rbodleyscott
TheBug67 wrote: ↑Fri Apr 25, 2025 11:21 am
Not getting them either in both the Field of Glory II and FOG Medieval tournaments. I just get the initial start email but then never get an email when it is my turn. It started at the end of the last tournaments for these games for me. I would sporadically get emails the last round when it had been fine at the start. Haven't received any for my turn in the current tournament.
Hmm, they seem to be working for me. Have you checked that your preferences have not been reset?
Re: email Notifications
Posted: Sun Apr 27, 2025 3:17 am
by tyronec
Started working again today.
Re: email Notifications
Posted: Sun Apr 27, 2025 6:16 pm
by TheBug67
Couple days ago I started getting one of the emails for both of my paired games but not the second game. So far today it looks like I got both for the Medieval tournament so will have to see if they both come through for the ancients.
Re: email Notifications
Posted: Mon Apr 28, 2025 7:22 am
by Hari72
Yes, for the tournement (both Medieval and Ancient) only one notification! or none. For the posts in the forum or PM no notification. And today till no notification!
Re: email Notifications
Posted: Wed Apr 30, 2025 5:09 am
by tyronec
It is being erratic, sometimes working and sometimes not - which is probably even worse than not working at all.
Also notifications from a sent PM is not working and I never had a response to the email I sent support.
Re: email Notifications
Posted: Thu May 01, 2025 11:35 pm
by Karvon
tyronec wrote: ↑Wed Apr 30, 2025 5:09 am
It is being erratic, sometimes working and sometimes not - which is probably even worse than not working at all.
Also notifications from a sent PM is not working and I never had a response to the email I sent support.
email notification has been erratic for quite some time for me. Sometimes I get them for games, sometimes I don't. There's often a considerable lag between when the turn is available on the server and when I get notified - when I do. I generally have my game running 24/7 and simply log out/in when I've been away for more than a couple of hours to avoid the typical server timeouts. That lets me see games available as they actually appear.
Karvon
Re: email Notifications
Posted: Fri May 02, 2025 5:48 am
by rbodleyscott
Valery Vidershpan wrote:Sorry about that, we do have an issue with our DNS at the moment that intermittently affects deliverability of our emails. Our DNS provider is working on the fix
Re: email Notifications
Posted: Fri May 02, 2025 5:57 am
by Hari72
Now it seems working!