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Purchasing problem

Posted: Tue Jun 23, 2009 4:24 am
by crashcop
I purchased both Commander games (Napoleon and WWII). The screen froze at the processing/notification screen, then timed out. When I got back to the site to check my order status, it did not show any orders. I checked my email first, then I checked the card and it was already deducted. How do I get to the download? Your help will be very much appreciated. I am a new customer. Thanks

Posted: Tue Jun 23, 2009 8:42 am
by IainMcNeil
Sorry you are having problems - can you go to www.findmyorder.com and see if you can look it up entering your details there. If not let us know.