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Unable to connect to multiplayer server

Posted: Sun May 16, 2021 11:26 pm
by vonSchlausewitz
I have played this awesome game for some weeks now in multiplayer without any issues.

For several days now I have increasing issues when trying to connect to the server or when trying to upload my game turn:

When I try to log in to the server, there either is a very long delay until login or the game does not connect with either an "unknown error" or a "not connected" error message.
Also when trying to upload my turns, the game often refuses to upload saying "the game is not connected to an account".

I already have checked my game files through steam and also reinstalled the game.

Single player runs fine.

Any ideas? If additional infos are needed, just tell me.

Thank you in advance.

Re: Unable to connect to multiplayer server

Posted: Mon May 17, 2021 4:05 am
by desertedfox
Same here. It takes me 1 attempt to log into the FoG2 Wolves at the Gate or FoG2 Medievil. However, it takes many many many attempts to log into FoG Empires if I am lucky. After about 5 or so attempts I just leave and come back later, usually with the same disappointing results.

This has been going for about a week or so now.

Re: Unable to connect to multiplayer server

Posted: Mon May 17, 2021 7:17 am
by Pocus
Seems to be a connection problem, so you're better query support at support@slitherine.co.uk and ask if the problem is widespread or under fixing. Clearly not an issue with Empires itself at least :D

Re: Unable to connect to multiplayer server

Posted: Mon May 17, 2021 7:23 am
by gibby
desertedfox wrote: Mon May 17, 2021 4:05 am Same here. It takes me 1 attempt to log into the FoG2 Wolves at the Gate or FoG2 Medievil. However, it takes many many many attempts to log into FoG Empires if I am lucky. After about 5 or so attempts I just leave and come back later, usually with the same disappointing results.

This has been going for about a week or so now.
This has also been occuring in my current multiplayer games and with the other 6 players involved in my mp games. It's starting to get annoying.

Re: Unable to connect to multiplayer server

Posted: Mon May 17, 2021 8:31 pm
by gandalf0550
Read the global announcements. It is addressed there

Re: Unable to connect to multiplayer server

Posted: Tue May 18, 2021 1:46 pm
by montesaurus
I've also had issues for the last week or so logging in. Is Slitherine working on a solution I hope?