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Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Mon Mar 22, 2021 4:06 pm
by Spacemonkey76
I purchased FOG II and the DOC direct from Slitherine last year. I have just uploaded the activation codes to steam so I can play it via steam. The only problem when logging in via steam is when selecting "multiplayer", a message comes up saying
"The server has been unable to validate your details. Please contact the support forum etc." And that's as far as I can get. I can still play multiplayer when not using steam to log in. Any ideas please.

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Mon Mar 22, 2021 11:51 pm
by pipfromslitherine
Were you ever in a beta test for the game in the past?

Check for a file called FieldOfGlory2.txt in Documents/My Games/FieldOfGlory2. If it is there rename it and then try running the game again.

Cheers

Pip

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Tue Mar 23, 2021 12:10 pm
by Spacemonkey76
No, don't have that file i'm afraid. Any other ideas? Thank you

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Tue Mar 23, 2021 6:06 pm
by pipfromslitherine
We are investigating on the server side. Apologies for the hassles. To confirm, you are still able to play via the Slitherine version?

Cheers

Pip

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Wed Mar 24, 2021 9:00 am
by Spacemonkey76
Yes, no problem with the Slitherine version, and I can play the steam version, with the exception of the multiplayer, when it comes up with message originally posted by me. I think you can see the login screen for multiplayer, but it is under the
The server has been unable to validate your details. Please contact the support forum etc. Thank you for looking into it, and for your time. Best wishes

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Wed Mar 24, 2021 3:20 pm
by pipfromslitherine
Please post a screenshot of your Documents/My Games/FieldOfGlory2 folder to help us debug this.

Thanks!

Cheers

Pip

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Wed Mar 24, 2021 4:34 pm
by Spacemonkey76
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The attachment Desktop Screenshot 2021.03.24 - 16.28.29.61.png is no longer available

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Wed Mar 24, 2021 4:36 pm
by Spacemonkey76
The attachment Desktop Screenshot 2021.03.24 - 16.28.39.30.png is no longer available

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Wed Mar 24, 2021 4:37 pm
by Spacemonkey76
Hope these are OK. Computers and me are not the best of friends! Thank you for your help.

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Wed Mar 24, 2021 9:56 pm
by pipfromslitherine
That's great - thanks!

Cheers

Pip

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Fri Mar 26, 2021 12:33 pm
by rbodleyscott
Pending a definitive fix, the PBEM code has now been tweaked so you should be able to log into MP from STEAM without any FieldOfGlory2.txt file in /Documents/My Games/FieldOfGlory2. (If you previously attempted to concoct one without a valid serial, please delete it).

The first time you log into MP with STEAM, the game won't know you, so it won't show a serial and you will need to enter your username and password. It will then write a FieldOfGlory2.txt file containing your STEAM serial.

On subsequent MP logins the dialogue will display your STEAM serial and will remember the username and password you last typed in.

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Sat Mar 27, 2021 2:30 pm
by Spacemonkey76
Brilliant, that did the trick. Thank you for your time and effort. Fantastic customer service and tec. help. No complaints at all
Best wishes
Ian

Re: Activated FOGII in steam now can't log in for Multi player when accessing via steam

Posted: Sun Mar 28, 2021 6:23 am
by rbodleyscott
Spacemonkey76 wrote: Sat Mar 27, 2021 2:30 pm Brilliant, that did the trick. Thank you for your time and effort. Fantastic customer service and tec. help. No complaints at all
Best wishes
Ian
Sorry for the inconvenience.