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on the verge of wanting to refund OoB DLC endkrieg
Posted: Wed Sep 09, 2020 6:01 am
by Immelmann_slith
purchased DLC sandstorm. finished it with no problems. exported core units to newly purchased DLC endkrieg. i am on the 3rd or 4th scenario, smolensk. i am at the deployment phase, but i can not upgrade my units and i suddenly lose the ability to access my purchase menu. i can NEVER complete deployment phase due to these issues. spent hours trying to work around it, nothing. see video for example of issues.
https://www.youtube.com/watch?v=tvk19mY_Duw
Re: on the verge of wanting to refund OoB DLC endkrieg
Posted: Wed Sep 09, 2020 10:18 am
by bebro
Immelmann_slith wrote: ↑Wed Sep 09, 2020 6:01 am
purchased DLC sandstorm. finished it with no problems. exported core units to newly purchased DLC endkrieg. i am on the 3rd or 4th scenario, smolensk. i am at the deployment phase, but i can not upgrade my units and i suddenly lose the ability to access my purchase menu. i can NEVER complete deployment phase due to these issues. spent hours trying to work around it, nothing. see video for example of issues.
https://www.youtube.com/watch?v=tvk19mY_Duw
I'm sorry you encountered this, but FWIW this has been dealt with in the current beta of Red Storm, which will be out soon, usually with a patch.
What I can say is I did not get the problem anymore in recent beta playthroughs.
Re: on the verge of wanting to refund OoB DLC endkrieg
Posted: Wed Sep 09, 2020 2:05 pm
by Immelmann_slith
no idea what fwiw means. so there is no solution till this red storm comes out? well, i really do not want to wait for another product to come out just so i can play some thing i already purchased. bad business practice. causes you to lose customers. like me. how do i go about getting a refund?
Re: on the verge of wanting to refund OoB DLC endkrieg
Posted: Wed Sep 09, 2020 2:08 pm
by bebro
Feel free to contact support on this:
support@slitherine.co.uk
Re: on the verge of wanting to refund OoB DLC endkrieg
Posted: Wed Sep 09, 2020 7:30 pm
by Immelmann_slith
thanx buddy! bought hearts of iron 4 and a bunch of DLCs. jesus what a learning curve!! lol
BTW, FWIW? WTF? LOL!
