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Can't open game
Posted: Sun Jul 05, 2020 5:00 pm
by Zegpi
After not playing for a couple months I tried to play again and the game crashes after the Slitherine launcher.
I get this error message
My GPU is a GTX1660Ti mobile, I updated nvidia drivers to the latest version. The laptop is
https://www.asus.com/Laptops/ASUS-TUF-G ... 5DD-DT-DU/
Any help is appreciated.
Edit to attach DxDiag
Re: Can't open game
Posted: Sun Jul 05, 2020 5:10 pm
by zakblood
viewtopic.php?f=523&t=86743
without a report or error file, it's hard to say what's wrong or what could be wrong
How to get a DirectX Diagnostic file:
1. click on "START" 2. click "run" 3. type in "dxdiag" and click "OK" 4. check through the tabs and perform all tests 5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.
Re: Can't open game
Posted: Sun Jul 05, 2020 5:27 pm
by Zegpi
Attached the DxDiag to the first post.
Re: Can't open game
Posted: Tue Jul 07, 2020 2:41 pm
by VPaulus
We need the logs.
The log files can be found inside your Windows Documents folder at:
....\Documents\Proxy Studios\Gladius\Logs
Re: Can't open game
Posted: Tue Jul 07, 2020 6:41 pm
by Zegpi
VPaulus wrote: ↑Tue Jul 07, 2020 2:41 pm
We need the logs.
The log files can be found inside your Windows Documents folder at:
....\Documents\Proxy Studios\Gladius\Logs
Added the logs to the original message.
Re: Can't open game
Posted: Wed Jul 08, 2020 9:18 am
by VPaulus
Re: Can't open game
Posted: Thu Jul 09, 2020 6:34 pm
by Zegpi
Updating the radeon drivers did the trick.
Does this means gladius is running on the integrated video?
Re: Can't open game
Posted: Thu Jul 09, 2020 6:45 pm
by zakblood
no, on a dual card device, it means the game loads on one and if working, then swaps to the main card for the game, with the integrated video device just loading the menu only and UI
seems your error was the first, integrated video wasn't even loading the game with out of date or un updated non vulcan supported drivers, or the wrong ones for the game, glad your sorted and can now enjoy the game
Re: Can't open game
Posted: Fri Jul 10, 2020 1:28 am
by Zegpi
zakblood wrote: ↑Thu Jul 09, 2020 6:45 pm
no, on a dual card device, it means the game loads on one and if working, then swaps to the main card for the game, with the integrated video device just loading the menu only and UI
seems your error was the first, integrated video wasn't even loading the game with out of date or un updated non vulcan supported drivers, or the wrong ones for the game, glad your sorted and can now enjoy the game
good to know!
Thanks!