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Messages not getting through
Posted: Wed Apr 15, 2020 7:57 am
by Super4est
I've tried three times to contact support here and it apparently hasn't gone through any of those times. Any Slitherine here who can email me?
Thanks,
Forest
Re: Messages not getting through
Posted: Wed Apr 15, 2020 2:22 pm
by pipfromslitherine
It is possible that any replies are being swallowed by a spam system at your end?
Cheers
Pip
Re: Messages not getting through
Posted: Thu Apr 16, 2020 12:02 pm
by Super4est
Don't think so - I get other emails from this site - but I'll check.
Re: Messages not getting through
Posted: Thu Apr 16, 2020 2:31 pm
by pipfromslitherine
If you are still having issues you might try logging in to the Matrix site and opening a ticket via the system there, as it should avoid any email problems.
Cheers
Pip
Re: Messages not getting through
Posted: Thu Apr 23, 2020 2:07 am
by Super4est
?? Not sure what you mean or what difference it makes which site I'm going through. There's not an email problem on my side at least. This was in reference to an anniversary coupon an email said I had - when I followed the link back to this site, that's when the problem occurred. It said there was a problem with it - I forget what now but I can look it up again - so I thought I'd try support here, filled in the info and description, etc, then never heard back on it.