Slitherine

- A clear description of the issue. What were you doing, what happened when the issue occurred. Did the Unreal crash reporter appear and did you send it?

I was loading the game, selecetd new game / campaign / poland / poland north. It goes to the load screen then gives an unreal error popup and the game crashed.It was an unreal crash, yes i sent it (Crash details below)

- A Save File from when the issue occurs. These can be found either from inside the Cog menu in the game launcher or typically inside Documents\My Games\Panzer Corps 2\Saves.
Saves folder empty

- Any log files that the game has created. These can be found either from the Cog menu in the game launcher or typically inside Documents\My Games\Panzer Corps 2\Logs
Logs folder only has the following data:

Lite initialization,0.012376
Cache loaded,0.479447
Landscape geometry created,0.041199
Materials created,0.069924
Textures created,0.299426
Unit heights created,0.048366


- A screenshot or video of the issue would be even better!

This is the unreal crash info:


LoginId:e4130c36441a2297519146bdd65e7ad9
EpicAccountId:b56d438a266e4b8bb912d1050d8b9b52

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000fa

PanzerCorps2_Win64_Shipping!`UUnitChip::Configure'::`2'::<lambda_1>::operator()() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitStrategic.cpp:93]
PanzerCorps2_Win64_Shipping!UUnitChip::Configure() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitStrategic.cpp:97]
PanzerCorps2_Win64_Shipping!AUnitActor::AssembleBody() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitActor.cpp:347]
PanzerCorps2_Win64_Shipping!AUnitActor::SetWorld() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitActor.cpp:132]
PanzerCorps2_Win64_Shipping!GameState::AddUnit() [C:\Projects\PanzerCorps2\New\trunk\Source\GameCore\GameState.cpp:103]
PanzerCorps2_Win64_Shipping!GameEngine::LoadUnits() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\GameEngine.cpp:97]
PanzerCorps2_Win64_Shipping!GameState::xproperty_units_meta::Access::Move() [C:\Projects\PanzerCorps2\New\trunk\Source\GameCore\GameState.h:47]
PanzerCorps2_Win64_Shipping!BinMetaData::Read<GameState,std::unordered_map<int,unique<Unit,std::default_delete<Unit> >,std::hash<int>,std::equal_to<int>,std::allocator<std::pair<int const ,unique<Unit,std::default_delete<Unit> > > > > >() [C:\Projects\PanzerCorps2\New\trunk\Source\Common\BinSerializer.h:622]
PanzerCorps2_Win64_Shipping!BinSerializer<GameWorld,void *>::Read() [C:\Projects\PanzerCorps2\New\trunk\Source\Common\BinSerializer.h:515]
PanzerCorps2_Win64_Shipping!GameEngine::StartGame() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\GameEngine.cpp:417]
PanzerCorps2_Win64_Shipping!``UEGameInstance::PlayScenario'::`2'::<lambda_1>::operator()'::`2'::<lambda_1>::operator()() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\UEGameInstance.cpp:327]
PanzerCorps2_Win64_Shipping!AGame::Initialize() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\Game.cpp:81]
PanzerCorps2_Win64_Shipping!TBaseFunctorDelegateInstance<void __cdecl(UWorld *,UWorld::InitializationValues),`AGame::Serialize'::`11'::<lambda_1> >::ExecuteIfSafe() [C:\Program Files\Epic Games\UE_4.24\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:1002]
PanzerCorps2_Win64_Shipping!UWorld::InitWorld()
PanzerCorps2_Win64_Shipping!UEngine::LoadMap()
PanzerCorps2_Win64_Shipping!UEngine::Browse()
PanzerCorps2_Win64_Shipping!UEngine::TickWorldTravel()
PanzerCorps2_Win64_Shipping!UGameEngine::Tick()
PanzerCorps2_Win64_Shipping!FEngineLoop::Tick()
PanzerCorps2_Win64_Shipping!GuardedMain()
PanzerCorps2_Win64_Shipping!GuardedMainWrapper()
PanzerCorps2_Win64_Shipping!WinMain()
PanzerCorps2_Win64_Shipping!__scrt_common_main_seh() [d:\agent\_work\5\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll


DxDiag ZIP attached

many thanks

Ben

Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB RAM

Card name: Intel(R) HD Graphics 630
Display Memory: 4166 MB
Dedicated Memory: 128 MB
Shared Memory: 4038 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO41ED
Native Mode: 1920 x 1080(p) (60.056Hz)
Driver Date/Size: 17/10/2017 old

Card name: NVIDIA GeForce GTX 1050
Display Memory: 8057 MB
Dedicated Memory: 4019 MB
Shared Memory: 4038 MB
Driver Date/Size: 13/03/2020

Realtek High Definition Audio
Date and Size: 11/04/2017 old

Free Space: 6.4 GB not enough space for a temp file and page file for windows 10, let alone space for games to use

solutions or advice,

free up some space on C drive first and try,

if that doesn't work, make sure all the prerequisites are pre installed for the game as per instructions.

update all drivers to the latest versions.

check your AV logs to make sure that's not stopped a process for the game from running.

install the game as admin and run as admin, plus make sure the game is using the dedi card and not the onboard one
boot into windows with only your AV and steam running so less background apps and programs, if any of these work, then something in the mix is stopping or blocking or conflicting with the game or memory is use etc

Here you can read my solution for this problem:
viewtopic.php?f=582&t=97538