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Softwrap rejects my card

Posted: Mon Mar 27, 2006 12:41 am
by Redpossum
I can't buy COM

I'd love to, but I can't.

You see, softwrap insists my card is no good.

Funny, my card works for every other merchant in the world, online or brick-and-mortar, but not for Softwrap.

I hate to see you guys losing sales because softwrap are gibbering incompetents (as would seem to be the case). But you can be sure if it's happening to me, it's happening to others as well.

Any chance you guys can slap them around and make them see sense?

Posted: Mon Mar 27, 2006 12:48 am
by pipfromslitherine
What kind of card is it? No need to post the number, of course ;)

Cheers

Pip

Posted: Mon Mar 27, 2006 1:03 am
by Redpossum
It's a mastercard

Posted: Mon Mar 27, 2006 9:25 am
by IainMcNeil
Hi possum can you mail me your details - email address, card address & card type but NOT the number! Also let me know when you tried to place the order. You can also pay through paypal if this is a problem.

I'll see what I can dig up with softwrap when I have your details.