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Can't login in any site (matrix, slitherine)

Posted: Tue Dec 10, 2019 10:12 pm
by Darksky
Hi,

after long time I wanted to login on my account. I asked for reset of password but even if I reset it i am still not able to login. I tried with Chrome and IE, same result.
I really don't know what happened with the new site, I only now I wanted to buy something but at the end I gave up.
And also I don't know what happened to all the games I bought and that I should be able to download at any time from my account.

Whom should i contact to have this fixed ASAP ?

Thanks,

Re: Can't login in any site (matrix, slitherine)

Posted: Wed Dec 11, 2019 12:39 am
by pipfromslitherine
The best approach is to contact support on support@slitherine.co.uk and they can help you work out what is going on.

Cheers

Pip

Re: Can't login in any site (matrix, slitherine)

Posted: Sat Dec 28, 2019 7:04 am
by phillipporter
Maybe your ip is blacklisted? or youre connected to a proxy? Sometimes even your ISP is using a proxy without you noticing so the best thing would be to check your link removed first