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Unable to multiplayer
Posted: Sat Nov 02, 2019 2:17 pm
by roghnar
Hello I change my password on Samelogin today, and now, i can't to start multpiplayer game.
Mulpilayer Screen opening, and close after message explain is not possible to login.
also, Impossible for me to change credentials in game ?
Any idea ?
PS: sorry for my bad english , by advance, thank you for response.
Re: Unable to multiplayer
Posted: Mon Nov 04, 2019 10:25 am
by VPaulus
Delete the file named "OPTIONS.TXT" in the Windows Documents\My Games\SANCTUS.
Re: Unable to multiplayer
Posted: Mon Nov 04, 2019 6:49 pm
by roghnar
Hello and thank you for answer.
I just tried that, without success.
The game don't ask me login and password, when i click on multiplayer, and it explain me is no possible to connect to server.
I check my firewall, all is open for sanctus , like before password changing.
Re: Unable to multiplayer
Posted: Tue Nov 05, 2019 4:26 pm
by pipfromslitherine
Please post the exact message you are getting when you try and enter multiplayer. If you are still unable to login to the server with your username and password you should contact support directly on
support@slitherine.co.uk as it is not a good idea to try and deal with password issues over the forums.
Cheers
Pip
Re: Unable to multiplayer
Posted: Tue Nov 05, 2019 10:21 pm
by roghnar
You can find screenshots of messages appears when i'm click on multiplayer. (In french)
Re: Unable to multiplayer
Posted: Tue Nov 05, 2019 10:23 pm
by roghnar
- First screenshot
- Sanctus Reach Screenshot 2019.11.05 - 23.15.11.66.png (380.75 KiB) Viewed 5676 times
Re: Unable to multiplayer
Posted: Wed Nov 06, 2019 3:52 pm
by pipfromslitherine
So the first message is saying it cannot verify your details? In which case contacting support so they can check on your credentials is the best bet.
Cheers
Pip
Re: Unable to multiplayer
Posted: Mon May 04, 2020 1:23 pm
by wulle90
I have also a problem, it says MISSING_IDS_LOGIN_ERROR3. What to do?
Re: Unable to multiplayer
Posted: Mon May 04, 2020 3:08 pm
by pipfromslitherine
wulle90 wrote: ↑Mon May 04, 2020 1:23 pm
I have also a problem, it says MISSING_IDS_LOGIN_ERROR3. What to do?
Strange - that string is there in the strings file. It denotes a serial number error. What version of the game are you running (Slitherine/Steam/GOG)?
Cheers
Pip
Re: Unable to multiplayer
Posted: Thu May 07, 2020 6:57 am
by wulle90
pipfromslitherine wrote: ↑Mon May 04, 2020 3:08 pm
wulle90 wrote: ↑Mon May 04, 2020 1:23 pm
I have also a problem, it says MISSING_IDS_LOGIN_ERROR3. What to do?
Strange - that string is there in the strings file. It denotes a serial number error. What version of the game are you running (Slitherine/Steam/GOG)?
I am using the Steam version.
Re: Unable to multiplayer
Posted: Thu May 07, 2020 3:06 pm
by pipfromslitherine
Your best option if it is a serial issue is to contact
support@slitherine.co.uk so that they can help. The forums are a poor place to deal with password or other authentication issues.
Cheers
Pip
Re: Unable to multiplayer
Posted: Fri May 08, 2020 7:15 pm
by wulle90
Thank you.