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Updating

Posted: Sat Oct 12, 2019 12:04 pm
by stokeycraig
Hi I have had to re-install FOG II which I have done no problems. However I then go to update to the latest Patch 1.5.18 & when, during installation, It comes to entering the serial No. it asks me to select a new product to install? It will not let me activate the update & does not give me any other options?

Can anyone suggest where I am going wrong please.

Thanks


Craig

Re: Updating

Posted: Sat Oct 12, 2019 1:05 pm
by zakblood
welcome to the forum, please take a look at this and see if that helps

https://www.matrixgames.com/forums/tm.asp?m=4599578

Re: Updating

Posted: Sat Oct 12, 2019 3:27 pm
by stokeycraig
Thanks a lot Zakblood. Hadn't included the Immortal Fire DLC,that fixed it.

Cheers mate

Craig

Re: Updating

Posted: Sat Oct 12, 2019 3:31 pm
by zakblood
np you're welcome, enjoy your gaming

Re: Updating

Posted: Sun Oct 20, 2019 8:24 pm
by carll11
whats up with the ftp server? I am trying to install game on new laptop, after an hour and 15 minutes, yup,1 hour and 15 minutes, ( and I have a very fast have speed on my network) I get an error, twice....I also get asked to log in again, I do and get sent to page with no content....

Re: Updating

Posted: Tue Oct 22, 2019 7:17 am
by rbodleyscott
carll11 wrote: Sun Oct 20, 2019 8:24 pm whats up with the ftp server? I am trying to install game on new laptop, after an hour and 15 minutes, yup,1 hour and 15 minutes, ( and I have a very fast have speed on my network) I get an error, twice....I also get asked to log in again, I do and get sent to page with no content....

If the FTP server is still not working properly for you, please could you email support@slitherine.co.uk

Re: Updating

Posted: Fri Nov 15, 2019 12:07 am
by carll11
rbodleyscott wrote: Tue Oct 22, 2019 7:17 am
carll11 wrote: Sun Oct 20, 2019 8:24 pm whats up with the ftp server? I am trying to install game on new laptop, after an hour and 15 minutes, yup,1 hour and 15 minutes, ( and I have a very fast have speed on my network) I get an error, twice....I also get asked to log in again, I do and get sent to page with no content....

If the FTP server is still not working properly for you, please could you email support@slitherine.co.uk
I am now, after 4 trys at the last patches before finally DLing it, trying to get 1.5.21 now....another merry go round, I watch the DL time wind up to over an hour( 83 minutes right now 400 PM Pac daylight time) at a transfer rate of approx 250- 300.kb/sec then, after 5 minutes, it freezes at 0.40 kb/sec then crashes wiht 'unable to DL file'. An error occurred etc etc etc...3 time sin last hour.

These patches seem huge, theres got to be a more efficient way of do this.....


Yea Ill report it....and just keep trying, what other method is there?

Re: Updating

Posted: Fri Nov 15, 2019 8:33 am
by rbodleyscott
carll11 wrote: Fri Nov 15, 2019 12:07 am
rbodleyscott wrote: Tue Oct 22, 2019 7:17 am
carll11 wrote: Sun Oct 20, 2019 8:24 pm whats up with the ftp server? I am trying to install game on new laptop, after an hour and 15 minutes, yup,1 hour and 15 minutes, ( and I have a very fast have speed on my network) I get an error, twice....I also get asked to log in again, I do and get sent to page with no content....

If the FTP server is still not working properly for you, please could you email support@slitherine.co.uk
I am now, after 4 trys at the last patches before finally DLing it, trying to get 1.5.21 now....another merry go round, I watch the DL time wind up to over an hour( 83 minutes right now 400 PM Pac daylight time) at a transfer rate of approx 250- 300.kb/sec then, after 5 minutes, it freezes at 0.40 kb/sec then crashes wiht 'unable to DL file'. An error occurred etc etc etc...3 time sin last hour.

These patches seem huge, theres got to be a more efficient way of do this.....


Yea Ill report it....and just keep trying, what other method is there?

Have you tried the mirrors? See

https://www.slitherine.com/forum/viewto ... 77&t=94982

Re: Updating

Posted: Fri Nov 15, 2019 1:51 pm
by carll11
Ill give that a shot when I get home, thank you.

Re: Updating

Posted: Fri Nov 15, 2019 1:53 pm
by carll11
heres the error code I get before getting sent back here after hitting submit Once, thats creating this duplicating posts bug .


[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions_messenger.php on line 506: count(): Parameter must be an array or an object that implements Countable

Re: Updating

Posted: Fri Nov 15, 2019 2:56 pm
by rbodleyscott
carll11 wrote: Fri Nov 15, 2019 1:53 pm heres the error code I get before getting sent back here after hitting submit Once, thats creating this duplicating posts bug .


[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions_messenger.php on line 506: count(): Parameter must be an array or an object that implements Countable
Yes, there are currently problems with the forum that the tech guys are trying to fix.