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Server error 46

Posted: Mon Aug 12, 2019 5:23 pm
by Mirek69
From 15.00 UTC

Re: Server error 46

Posted: Mon Aug 12, 2019 5:49 pm
by rbodleyscott
A bit more information?

When do you see this message?

Can you log on to MP at all?

Re: Server error 46

Posted: Mon Aug 12, 2019 7:30 pm
by Mirek69
Does not send a turn.
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Re: Server error 46

Posted: Mon Aug 12, 2019 7:34 pm
by Mirek69
Screen2
Screen2
FOG02.jpg (365.15 KiB) Viewed 2631 times

Re: Server error 46

Posted: Mon Aug 12, 2019 7:34 pm
by Mirek69
Screen3
Screen3
FOG03.jpg (323.7 KiB) Viewed 2630 times

Re: Server error 46

Posted: Mon Aug 12, 2019 8:22 pm
by rbodleyscott
Thanks.

I have drawn the IT department's attention to this thread.

Re: Server error 46

Posted: Mon Aug 12, 2019 9:32 pm
by Cunningcairn
rbodleyscott wrote: Mon Aug 12, 2019 8:22 pm Thanks.

I have drawn the IT department's attention to this thread.
Yeah same with me

Re: Server error 46

Posted: Mon Aug 12, 2019 10:31 pm
by Karvon
Same issue in one game. I've done the same turn 3 times now with the same result. I restarted the game, tried a different internet connection, all to no avail. Very irritating.

Another game I played in the same time window had no issues.

Karvon the Mad

Re: Server error 46

Posted: Tue Aug 13, 2019 5:04 am
by Cunningcairn
Karvon wrote: Mon Aug 12, 2019 10:31 pm Same issue in one game. I've done the same turn 3 times now with the same result. I restarted the game, tried a different internet connection, all to no avail. Very irritating.

Another game I played in the same time window had no issues.

Karvon the Mad
Yup only happening to me in one game against Batesmotel. I like you have also tried everything to correct it. It's my first move and I now know my selection off by heart after picking it so many times :-)

Re: Server error 46

Posted: Tue Aug 13, 2019 7:35 am
by RicoFGM
Also just run into the same issue on a mirror battle ... cannot upload a turn and get "server error 46" message as well.

No problem downloading and starting up the turns.

Re: Server error 46

Posted: Tue Aug 13, 2019 8:25 am
by rbodleyscott
Thanks all for the reports. The IT department is looking into fixing the issues.

Re: Server error 46

Posted: Tue Aug 13, 2019 4:52 pm
by Strategiusz
Could this be my fault? Because I have edited "steamapps/common/Field of Glory II/Config/system.txt" file. Players who started games with me and me myself have this error after 1 turn.

Re: Server error 46

Posted: Tue Aug 13, 2019 5:12 pm
by rbodleyscott
Strategiusz wrote: Tue Aug 13, 2019 4:52 pm Could this be my fault? Because I have edited "steamapps/common/Field of Glory II/Config/system.txt" file. Players who started games with me and me myself have this error after 1 turn.
I am able to reproduce the error playing MP against myself, so no.

Re: Server error 46

Posted: Wed Aug 14, 2019 12:45 am
by Karvon
3 of my 15 games are now stalled due to this error: one on the first turn, one on nearly the final turn and the other is somewhere mid-game.

Re: Server error 46

Posted: Wed Aug 14, 2019 1:35 am
by Cunningcairn
Karvon wrote: Wed Aug 14, 2019 12:45 am 3 of my 15 games are now stalled due to this error: one on the first turn, one on nearly the final turn and the other is somewhere mid-game.
Yup I've just has another one as well in first turn.

Re: Server error 46

Posted: Wed Aug 14, 2019 6:49 am
by rbodleyscott
The IT people are still trying to sort out a fix for this.

Re: Server error 46

Posted: Wed Aug 14, 2019 9:40 am
by Cunningcairn
rbodleyscott wrote: Wed Aug 14, 2019 6:49 am The IT people are still trying to sort out a fix for this.
Thanks! The majority of games are playing normally.

Re: Server error 46

Posted: Wed Aug 14, 2019 10:31 am
by rbodleyscott
Cunningcairn wrote: Wed Aug 14, 2019 9:40 am
rbodleyscott wrote: Wed Aug 14, 2019 6:49 am The IT people are still trying to sort out a fix for this.
Thanks! The majority of games are playing normally.
That is good to know.

Unfortunately, it seems that once a game instance has encountered this bug, further attempts to replay the turn encounter the same bug. Can anybody confirm or deny this please?

Also can anyone confirm whether this issue is occurring with games that were started prior to 12th or 13th August, or only with newer game instances?

Re: Server error 46

Posted: Wed Aug 14, 2019 12:24 pm
by Karvon
The starting date is irrelevant. As I stated earlier, I've had a long running game, almost over, hit by this, and another such game got infected by this today. One of my newly started games also infected today. Now, all four of my current turns awaiting play are infected. At least one of my opponents have reported the same issue, so at least a third of my active games are now frozen (5 of 15).

I have restarted the game, restarted my computer, switched internet access points, all to no avail. Once a game has gotten infected, it has effectively become frozen in my experience - no recovery.

If this is not effectively dealt with soon, MP will soon be impossible.

Karvon the Mad

Re: Server error 46

Posted: Wed Aug 14, 2019 1:07 pm
by rbodleyscott
Yes, it is a PITA. IT are working on it.