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Multiplayer issue?

Posted: Tue Aug 06, 2019 3:11 pm
by wolfslair71
Is anyone else having trouble with the multiplayer games? I go to save the game after my turn and it says internal server error.

Re: Multiplayer issue?

Posted: Tue Aug 06, 2019 3:15 pm
by goose_2
wolfslair71 wrote: Tue Aug 06, 2019 3:11 pm Is anyone else having trouble with the multiplayer games? I go to save the game after my turn and it says internal error.
Hey Buddy...it has been a while...yeah the mp can be kind of buggy sometimes, but hopefully it does not dissuade you from playing.

Re: Multiplayer issue?

Posted: Tue Aug 06, 2019 3:17 pm
by MartinuZ
yes i ahve trouble tooday .internal error here too. We can play but when we are finnish Boom..internal error

Re: Multiplayer issue?

Posted: Tue Aug 06, 2019 6:00 pm
by Leonidas048
Hi yes ive been getting that message all day. Also another strange message serial number blacklisted. Hope someone can fix it soon.

Re: Multiplayer issue?

Posted: Tue Aug 06, 2019 6:07 pm
by Scarface
Same here, if I press End Turn, I get Internal Server Error, whole day today August 6th.
However, if I exit the game without ending the turn -- progress is saved, no errors.

Re: Multiplayer issue?

Posted: Tue Aug 06, 2019 7:53 pm
by pipfromslitherine
There does seem to be an issue with the server. Sorry for the hassles. We will get it sorted as soon as possible!

Cheers

Pip

Re: Multiplayer issue?

Posted: Tue Aug 06, 2019 10:35 pm
by Leonidas048
I notice nearly all the other games are dead as well not very good just when i had some free time to play.

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 3:33 am
by rmshanny
I'm getting the "internal server error" as well. Am afraid to hit "cancel" in case I lose the turn I played. Am hoping the "retry" button pulls through eventually.

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 7:17 am
by Riker
i keep getting this "internal server error" for 24 hours now :-(

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 11:12 am
by Scarface
rmshanny wrote: Wed Aug 07, 2019 3:33 am I'm getting the "internal server error" as well. Am afraid to hit "cancel" in case I lose the turn I played. Am hoping the "retry" button pulls through eventually.
Yeah, the progress will be gone if you Cancel...
It's a chance to replay though and correct mistakes! )
And exiting/saving works if you don't end turn - at least that's how it works for me now.

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 12:23 pm
by Leonidas048
It looks like it hasnt been sorted out is anyone dealing with it cant seem to play any of the other games yet.

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 12:24 pm
by zakblood
it's being worked on, but no ETA i'm sorry to say

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 2:49 pm
by MartinuZ
its still not working here. "internal server error" Can't save the game

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 7:15 pm
by Keen
I have the same problem 3 days in a row. "internal server error"
I will just surrender next time.

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 7:17 pm
by Keen
Scarface wrote: Wed Aug 07, 2019 11:12 am Yeah, the progress will be gone if you Cancel...
It's a chance to replay though and correct mistakes! )
And exiting/saving works if you don't end turn - at least that's how it works for me now.
Hi Scarface!
I can't to continue our match due to this problem during last 3 days.
I clicked cancel but doesn't matter. I am angry and just want to surrender.

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 7:29 pm
by Scarface
Keen wrote: Wed Aug 07, 2019 7:17 pm Hi Scarface!
I can't to continue our match due to this problem during last 3 days.
I clicked cancel but doesn't matter. I am angry and just want to surrender.
Noo... Let's wait a little more

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 9:00 pm
by pipfromslitherine
This issue should be sorted out now. Please let us know if you are still encountering issues. Sorry again.

Cheers

Pip

Re: Multiplayer issue?

Posted: Wed Aug 07, 2019 10:41 pm
by Topper11
As of 3:46 Pm Las Vegas time still having issues loading or downloading a turn, just says " internal server error"

Re: Multiplayer issue?

Posted: Thu Aug 08, 2019 1:03 am
by goose_2
pipfromslitherine wrote: Wed Aug 07, 2019 9:00 pm This issue should be sorted out now. Please let us know if you are still encountering issues. Sorry again.

Cheers

Pip
yep I just checked still having same issue 8:02 Iowa time

Re: Multiplayer issue?

Posted: Thu Aug 08, 2019 3:52 am
by rmshanny
Scarface wrote: Wed Aug 07, 2019 11:12 am
rmshanny wrote: Wed Aug 07, 2019 3:33 am I'm getting the "internal server error" as well. Am afraid to hit "cancel" in case I lose the turn I played. Am hoping the "retry" button pulls through eventually.
Yeah, the progress will be gone if you Cancel...
It's a chance to replay though and correct mistakes! )
And exiting/saving works if you don't end turn - at least that's how it works for me now.
My experience mirrors the recommendation given by scarface. Playing and then saving to the server by exiting to the desktop actually saves my game. I still can't send my turn to my opponent after clicking end turn. I did verify that exiting to desktop with a save, then returning and unsuccessfully sending my turn does not eliminate my saved turn when clicking cancel after getting the server error. However, if I have not saved the game first and then click end turn, upon clicking cancel on the server error screen, my played turn is not saved.

At least I won't have to keep replaying the same turn