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Unable to log in for multiplayer games.
Posted: Thu Jul 18, 2019 10:40 pm
by Sami Ottman
When I attempt to log in with the account name I thought was my one and only Slitherine account (not Sami Ottman), I simply get denied to log in. Same problem is not prevalent in any other Slitherine games, such as Field of Glory II for example, where I can log in just fine. If I attempt to create a new account for testing purposes, I get an unknown error (regardless of the email I try to use). This account I am using on the forums right now apparently does not have the game linked to it, so therefore can't log in.
I've been told this could perhaps be related to the merging of Matrixgames and Slitherine accounts.
Re: Unable to log in for multiplayer games.
Posted: Fri Jul 19, 2019 4:29 am
by zakblood
Re: Unable to log in for multiplayer games.
Posted: Fri Jul 19, 2019 5:25 am
by Sami Ottman
Thanks. But unfortunately I have already seen this before. There is no "form" for me.
Re: Unable to log in for multiplayer games.
Posted: Fri Jul 19, 2019 5:36 am
by zakblood
then only other option is to open a support ticket
http://www.slitherine.com/support/
Re: Unable to log in for multiplayer games.
Posted: Sun Jul 21, 2019 6:57 pm
by Shilod
Have the same problem. Only one accout - that work perfectly on other Slitherine games. Sad ((( P.S. already wrote to support team
Re: Unable to log in for multiplayer games.
Posted: Mon Jul 22, 2019 4:26 pm
by Shilod
Yesterday i have changed password (login left the same). Now the game works! Thanks to support team )

Re: Unable to log in for multiplayer games.
Posted: Mon Jul 22, 2019 4:35 pm
by zakblood
glad your sorted and can enjoy now the online game