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Anabasis dlc not working on PS4

Posted: Thu Oct 18, 2018 2:50 pm
by vaultboy1977
I bought the latest dlc this afternoon and loaded it up to try it out but there’s nothing there. My load screen still says Broken Alliance, the number of maps hasn’t changed in skirmish/mp, there’s no new munitions and no new mode. But the dlc is installed according to the PS4 and I had no such issues with the reinforcement pack or broken alliance

Re: Anabasis dlc not working on PS4

Posted: Thu Oct 18, 2018 2:54 pm
by zakblood
welcome to the forum, and sorry about your issue, one of the support team will comment asap

Re: Anabasis dlc not working on PS4

Posted: Thu Oct 18, 2018 4:17 pm
by AMG
vaultboy1977 wrote: Thu Oct 18, 2018 2:50 pm I bought the latest dlc this afternoon and loaded it up to try it out but there’s nothing there. My load screen still says Broken Alliance, the number of maps hasn’t changed in skirmish/mp, there’s no new munitions and no new mode. But the dlc is installed according to the PS4 and I had no such issues with the reinforcement pack or broken alliance
Hi vaultboy1977, did you download any BSG patches prior to your purchase? If you did you would see Anabasis locked and greyed out on the main menu until you purchase it. Once you have purchased it, you would download a tiny patch to activate the DLC. If you don't see a greyed out Anabasis on the main menu, you might have to uninstall and reinstall the Base game and DLCs.

Let me know if this helps at all.

Thanks

Adam

Re: Anabasis dlc not working on PS4

Posted: Thu Oct 18, 2018 5:33 pm
by SmileyDad
Confirmed not working on ps4, Dlc is bought but there are no updates available, a reinstall only updated to the last update so 1.04. Hope you guys can fix it, been looking forward to this!

Re: Anabasis dlc not working on PS4

Posted: Thu Oct 18, 2018 5:37 pm
by zakblood
welcome to the forum SmileyDad, again sorry for the issue, maybe it's not rolled out as live as yet it seems on the PS4, like a time zone issue etc, but will get it confirmed by the developers asap and again sorry for the delay

Re: Anabasis dlc not working on PS4

Posted: Thu Oct 18, 2018 9:51 pm
by Ianevans
Echo this on being unable to update the Infinity Patch or install Anabasis. Super frustrating, even more so than the PS4 difficulties when they rolled out Broken Alliance. For the record I love this game but I wanted to kick through my TV at this. Can we find out what the issue is/fix it???

Re: Anabasis dlc not working on PS4

Posted: Fri Oct 19, 2018 2:37 am
by blacklab
Looking into it, thanks for reporting and apologies for the inconvenience.

Re: Anabasis dlc not working on PS4

Posted: Fri Oct 19, 2018 8:59 am
by SmileyDad
Update has literally just popped up, downloading now. Thank you!

Re: Anabasis dlc not working on PS4

Posted: Fri Oct 19, 2018 9:48 am
by AMG
Sorry to all the PS4 players! There was a delay with the release of the PS4 activation patch.

Don't worry, we will put the person responsible for this issue out of the airlock shortly, just as soon as he finishes this post.