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crash
Posted: Sat Jun 02, 2018 7:49 pm
by RagnarOneTooth
just got this in a tournament game watching the review, loaded game again and it went fine up until the end of my move in a league game when the mouse froze then the whole computer crashed.
Re: crash
Posted: Sat Jun 02, 2018 7:57 pm
by zakblood
developer would need logs and or crash logs etc to work out what went wrong
When reporting a bug it would be very helpful if you can tell us
- where you were in the game/what you were doing
- the error message (if any)
- include any error logs from the game (these are found in C:\Users\[your PC]\Documents\My Games\ENTER GAME NAME HERE). Look for the error.log txt file. (Note: It is important to copy this before restarting the game, otherwise it will be rewritten)
- If it is repeatable
- it might also be helpful to have a screenshot or save game
For crash bugs it can also be helpful to have a DX DIAG report from your PC. To get this:
- Click on the Start button, then either click on run if you have a Run button, or type run into the search window and click on where it says "Run: Desktop App".
- Type DXDIAG (or dxdiag) in the box, and hit OK.
- After a little wait, a report window will appear. Click on save all information. Save it to your Desktop. Open the DxDiag file on your desktop. Either copy and paste it into a post, or save it as zip and attach it to a post