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Get forum root failed. Authorization cookie missing.

Posted: Mon May 21, 2018 5:05 pm
by RLONE
I keep getting this when i try to login to the multiplayer, any ideas?

I bought the GOG version 1.02

Re: Get forum root failed. Authorization cookie missing.

Posted: Tue May 22, 2018 3:23 pm
by pipfromslitherine
There seems to be an issue with the server which is effecting CC login. The server team are working to try and find the problem. Sorry for the inconvenience.

Cheers

Pip

Re: Get forum root failed. Authorization cookie missing.

Posted: Wed May 23, 2018 4:26 pm
by RLONE
Thanks

Re: Get forum root failed. Authorization cookie missing.

Posted: Mon May 28, 2018 4:27 pm
by RLONE
It's fixed, thanks a alot!!

Re: Get forum root failed. Authorization cookie missing.

Posted: Mon May 28, 2018 5:41 pm
by pipfromslitherine
This should have been fixed from the 23rd of May. Are you saying you still see the error today?

Cheers

Pip

Re: Get forum root failed. Authorization cookie missing.

Posted: Sat Sep 01, 2018 5:13 pm
by Jonathan_Pollard
I'm getting that error right now. This summer my computer had to be reformatted and I downgraded from windows 10 to Windows 7 Professional, maybe that has something to do with it.

Re: Get forum root failed. Authorization cookie missing.

Posted: Tue Sep 04, 2018 2:30 pm
by pipfromslitherine
Could it be an antivirus/firewall issue blocking the cookie? Is the error preventing you from logging into the lobby, or just a message on the forum list panel?

Cheers

Pip

Re: Get forum root failed. Authorization cookie missing.

Posted: Wed Sep 05, 2018 11:25 am
by VPaulus
ALso it could have been a temporary communication glitch. Have you tried again?

Re: Get forum root failed. Authorization cookie missing.

Posted: Sat Dec 01, 2018 11:41 am
by Niedowidek_slith
I get the same error right now. I login, window with lobby tips about connecting to opponent gets displayed, I close it, then I get message: "Get forum root failed. Authorization cookie missing."

Re: Get forum root failed. Authorization cookie missing.

Posted: Sat Dec 01, 2018 11:43 am
by Niedowidek_slith
I turned off antivirus for a while but it didn't help.

I tried several times.

In Lobby Users window and Match Making Forum windows I see only three blinking dots all the time.

Host and Join buttons are inactive (greyed out). Clinking New Topic opens windows where I can write Subject and some text, but after confirming with OK new topic doesn't show.

Re: Get forum root failed. Authorization cookie missing.

Posted: Mon Dec 10, 2018 11:46 am
by Niedowidek_slith
It slightly better today as for the first time I get to see someone in Lobby Users window. Earlier there were only three flashing dots. Anyway, clicking "Host" brings up "Connecting to your opponent" message and then nothing else happens. Should it work that way?

Re: Get forum root failed. Authorization cookie missing.

Posted: Sat Dec 15, 2018 12:09 am
by Niedowidek_slith
The solution is similar to this: http://www.slitherine.com/forum/viewtop ... 38#p577638
I cleared contents of 'serial' string but also I changed 'spass' string which contained wrong password. I deinstalled the game too but I think that changing 'spass' was the solution.