welcome to the forum, and sorry about your issues, just looking at your report now,...
Windows 10 Pro 64-bit
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (8 CPUs), ~2.9GHz
Memory: 10240MB RAM
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
Card name: Radeon (TM) RX 480 Graphics
Dedicated Memory: 4041 MB
Driver Date/Size: 12/5/2017
AMD High Definition Audio Device
Date and Size: 11/16/2017
VIA HD Audio
Date and Size: 6/15/2015 (old)
TrueImageMonitor.exe app crashes
is this a new build or an updated to window 10?
no game related errors are in the report, a few system error ones, which this one mention above is the most, remove from boot and update the Via HD audio ones and retry, plus start the pc with a clean profile, eg as little as possilbe loaded, just to make sure something in the background app and or program wise isn't stopping the game from working.
error log of the game now,...
Switching to resolution 1600x900 failed, trying lower one
Crash!!!
in your report above you have a miss match, which size screen res are you running?
Current Mode:
1600 x 900 (32 bit) (59Hz)
Monitor Name: ViewSonic VX2376 SERIES
Monitor Model: VX2376 Series
Monitor Id: VSC3B32
Native Mode:
1920 x 1080(p) (60.000Hz)
it can be one or the other, but not both
the monitor supports fully the game
The ViewSonic® VX2376-smhd is a sleek 23” Full HD monitor
This monitor features Full HD 1920x1080 resolution for unbelievable pixel-by-pixel image performance.
but your report states it's been set lower than your screen res?
next is the ram amount, it states 10gb? is this correct, only ask as it's an odd amount, memory in modern pc's are normally paired, so go into X2 so always a even number, which 10 is, but it would normally be, 2/4/8/16/32 as it's X the base starter, and 10 stands out for me as odd also.