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crash report

Posted: Sat Dec 23, 2017 1:52 am
by jmiller23
I have a crash report .cfg but it will not let me upload to this thread what do I do with it?

Re: crash report

Posted: Sat Dec 23, 2017 8:50 am
by zakblood
add it to a zip file and attach to post

Re: crash report

Posted: Sat Dec 23, 2017 7:24 pm
by jmiller23
see attached i hope this worked?
crash folder OOB.zip
crash folder
(383 Bytes) Downloaded 92 times

Re: crash report

Posted: Sat Dec 23, 2017 7:50 pm
by zakblood
yes that's worked fine, not looked as it's more for the developers tbh, but thanks, they will now see it

Re: crash report

Posted: Sat Dec 23, 2017 8:30 pm
by jmiller23
should i be going to the developer page on the web.

all scenarios seem to be crashing about every 10 to 11 turns. overview map not working in any of them at all either.

Re: crash report

Posted: Sat Dec 23, 2017 8:35 pm
by bru888
jmiller23 wrote:should i be going to the developer page on the web.

all scenarios seem to be crashing about every 10 to 11 turns. overview map not working in any of them at all either.
I think you did fine putting it here. What zbs means is, the developers will see it here and take a look at it if they think it's necessary. Meantime, though, you probably should be looking at your installation and equipment because there does not seem to be widespread complaints about game crashes with version 5.2.3. The usual things: reinstall the game; close programs running in the background; check for sufficient hard drive space; run defragmentation on your computer; turn off anti-virus or have it not scan the game folders; stuff like that.

Re: crash report

Posted: Mon Dec 25, 2017 8:37 pm
by jmiller23
works great now TY!

Re: crash report

Posted: Mon Dec 25, 2017 9:17 pm
by bru888
jmiller23 wrote:works great now TY!
That's great to hear. Thanks for coming back and telling us. This is another indication why, recently, the responses have been more "look to your procedures and your equipment" than thinking there are still software problems with getting upgraded to 5.2.3 because, as we see once again, it can be done.

Re: crash report

Posted: Mon Dec 25, 2017 9:19 pm
by zakblood
jmiller23 wrote:works great now TY!
glad your sorted and merry Christmas and enjoy the game and new year