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CTD while playing
Posted: Sat Dec 09, 2017 7:34 pm
by randommonicle
Hi, i am havign an odd CTD while playing, i can play the game fine for a few mine, then it will lock up and throw me to the desktop.
If i try to load the save, the game will then freeze.
Has anyone else experiences this?
Re: CTD while playing
Posted: Sat Dec 09, 2017 7:36 pm
by zakblood
welcome to the board / forum, sorry about the issue your having,
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
if it's something you can replicate from a save or known given position or item your doing at the time, the more information and detail the better
Re: CTD while playing
Posted: Sat Dec 09, 2017 7:42 pm
by randommonicle
Hello, here is a dxdiag file and the fatal file.
Re: CTD while playing
Posted: Sat Dec 09, 2017 8:49 pm
by zakblood
dual gpu
can you make sure your default is the card, and not the onboard chip etc?
Code: Select all
https://www.techadvisor.co.uk/how-to/pc-components/how-set-default-graphics-card-3612668/
Card name: NVIDIA GeForce GTX 980 Ti
Card name: Intel(R) HD Graphics 4600
NVIDIA High Definition Audio
fine
Realtek High Definition Audio
few months out of date, but still fine
ASUS Xonar DG Audio Device
11/12/2013 and not win 10 cert
Sound Tab 3 & 5 error
Diagnostics report errors
P1: stellaris.exe
P1: stellaris.exe
P1: OneDriveSetup.exe
P1: OneDriveSetup.exe
P1: OneDriveSetup.exe
Event Name: WinSetupDiag02
and other windows errors, none game related
nothing in the report to say it's this game related tbh, all points to a conflict with something else loaded, best advice is load a clean profile
so anto virus and steam lets say only and run the game, if it doesn't error, you have a solution, that something else loaded in the startup has conflicted with the game,
try the anti virus and spyware logs and firewall to see if anything game related is mentioned and post back results etc if it works or not
Re: CTD while playing
Posted: Sat Dec 09, 2017 10:37 pm
by randommonicle
Sorry, what do you mean by a fresh profile?
Re: CTD while playing
Posted: Sun Dec 10, 2017 3:03 am
by zakblood
edit what runs as start up on the pc, either manually with a program, i use ccleaner to do it, but you can do it from within windows,
Code: Select all
https://www.techadvisor.co.uk/how-to/windows/change-windows-10-startup-programs-3615075/
just have your AV and steam let say loaded and recheck for game errors etc and on clean boot, if all logs asked were clean above and checks for more up to date and signed driver for the sound card etc
Re: CTD while playing
Posted: Wed Dec 13, 2017 4:16 pm
by Ufnv
"Fatal." file contains very strange errors - it shows it cannot open files:
Error opening file C:\Users\ben\Documents\My Games/Polaris Sector/SAVES/AUTO1/AllRoles.txt
Error opening file C:\Users\ben\Documents\My Games/Polaris Sector/DESIGNS/info.txt
Error opening file C:\Users\ben\Documents\My Games/Polaris Sector/SAVES/AUTO2/AllRoles.txt
This means there are some problems with the file system. Are you sure your HDD is fine and you have rights to save/read the files?