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Crash When Creating New Challenge in Multiplayer

Posted: Sun Dec 03, 2017 5:29 pm
by vince0018
I posted this issue on the Steam Forums, and was told to re-post here.

Have been playing the game for a few days now, enjoying it quite a bit, and decided I was ready to try Multiplayer.

However, every time I attempt to create a Challenge, the game crashes with an unhandled exception.

I am able to accept challenges, though, for the record.

I have tried verifying the game files, but can't seem to get create a Challenge.
I have had this crash several times in a row now.

Crash Error:
https://imgur.com/a/Kkvrh

Unhandled Exception!
ExpCode: 0xC0000094 ExpFlags: 0
ExpAddress: 0x00492DBB

error.log Link:
http://textuploader.com/dq7qo

Re: Crash When Creating New Challenge in Multiplayer

Posted: Sun Dec 03, 2017 7:29 pm
by rbodleyscott
Thanks for re-posting here, and for posting the error.log file.

Unfortunately this does not show any error, which probably means it has been overwritten by the game since you last had the crash.

Please could you try to cause the crash again, then immediately post the error.log file from /Documents/My Games/FieldOfGlory2 before restarting the game.

Re: Crash When Creating New Challenge in Multiplayer

Posted: Sun Dec 03, 2017 7:36 pm
by vince0018
Whoops, sorry about that.

Here's the new log, after causing the crash again:
http://textuploader.com/dq7qo

I also updated the link from the OP with this log.

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 8:27 am
by rbodleyscott
vince0018 wrote:Whoops, sorry about that.

Here's the new log, after causing the crash again:
http://textuploader.com/dq7qo

I also updated the link from the OP with this log.
Thanks. I will ask the expert to take a look.

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 5:11 pm
by pipfromslitherine
What screen resolution are you running at please?

Cheers

Pip

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 7:35 pm
by vince0018
pipfromslitherine wrote:What screen resolution are you running at please?

Cheers

Pip
1280x720
Running on my laptop.
Also happens at 1024x600, though.

I could try it at my native resolution of 1366x768, though the reason I downsize is to boost framerate.

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 7:37 pm
by rbodleyscott
vince0018 wrote:
pipfromslitherine wrote:What screen resolution are you running at please?

Cheers

Pip
1280x720
Running on my laptop.
Also happens at 1080x600, though.

I could try it at my native resolution of 1366x768, though the reason I downsize to boost framerate.
We have identified that the crash occurs when running in some resolutions, notably 800 x 600. We have a fix, but it has missed the opportunity to get into tomorrow's patch, so it may be a while before it goes live.

In the meantime, the crash does not appear to occur in 1024 x 768. Could you try running it in 1024 x 768?

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 7:42 pm
by vince0018
rbodleyscott wrote:
vince0018 wrote:
pipfromslitherine wrote:What screen resolution are you running at please?

Cheers

Pip
1280x720
Running on my laptop.
Also happens at 1080x600, though.

I could try it at my native resolution of 1366x768, though the reason I downsize to boost framerate.
We have identified that the crash occurs when running in some resolutions, notably 800 x 600. We have a fix, but it has missed the opportunity to get into tomorrow's patch, so it may be a while before it goes live.

In the meantime, the crash does not appear to occur in 1024 x 768. Could you try running it in 1024 x 768?
I just tried at 1366x768, and I was able to get past where the crash usually occurs. :)
I will try 1024x768 for increased framerate.
Thank you!

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 7:44 pm
by rbodleyscott
vince0018 wrote:I just tried at 1366x768, and I was able to get past where the crash usually occurs. :)
I will try 1024x768 for increased framerate.
Thank you!
Sorry you have had this problem. We did not exhaustively test 800 x 600 resolution, as we did not anticipate anyone wanting to play at such a low resolution. We did exhaustively test 1024 x 768 as the lowest practicable resolution, so I would suggest using that, at least until the next but one patch.

Re: Crash When Creating New Challenge in Multiplayer

Posted: Mon Dec 04, 2017 7:52 pm
by vince0018
rbodleyscott wrote:
vince0018 wrote:I just tried at 1366x768, and I was able to get past where the crash usually occurs. :)
I will try 1024x768 for increased framerate.
Thank you!
Sorry you have had this problem. We did not exhaustively test 800 x 600 resolution, as we did not anticipate anyone wanting to play at such a low resolution. We did exhaustively test 1024 x 768 as the lowest practicable resolution, so I would suggest using that, at least until the next but one patch.
Well, really it's because I have a crappy laptop, not so much the games fault haha.

I hadn't realized it was related to the resolution, or I would have tried several other ones before.

I appreciate your help, and look forward to playing more Multiplayer games, now that I can define the settings myself, too.

UPDATE: For the record, 1024x768 does work too :D