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Turn did not load correctly

Posted: Sun Nov 12, 2017 11:15 am
by devoncop
Hi

Just starting round 3 of the 2nd tournament v Vanilorus who has apparently submitted his first turn to me but when I try to pick it up I get an error message saying "Turn did not load correctly".....All other MP games are working fine.

Can you help?

Cheers

ian

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 11:21 am
by Valdavia
Hello,
I have the same problem.

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 12:02 pm
by rbodleyscott
Me too.

It is safe to assume that the server is having a hiccup.

Support has been notified.

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 12:35 pm
by markwatson360
Same problem here.

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 3:26 pm
by Praeter
Me too!

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 4:42 pm
by jamespcrowley
Still a problem at 16.40 GMT.

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 4:44 pm
by rbodleyscott
jamespcrowley wrote:Still a problem at 16.40 GMT.
I suspect it is unlikely to be fixed till tomorrow, when the relevant staff are in the office.

It seems to be some error specifically related to the tournament battles rather than the PBEM server in general, as that seems to be working for other MP FOG2 games.

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 5:54 pm
by ulysisgrunt
I too have the error message in the Pyrric tournament:
"Failed to load turn correctly. Please check your connection and try again. 1"

Re: Turn did not load correctly

Posted: Sun Nov 12, 2017 10:07 pm
by Brenmusik
rbodleyscott wrote:
It seems to be some error specifically related to the tournament battles rather than the PBEM server in general, as that seems to be working for other MP FOG2 games.
Though not all tournaments. One is running smoothly another is stalled.

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 9:10 am
by NikiforosFokas
Ulysisgrunt wrote:I too have the error message in the Pyrric tournament:
"Failed to load turn correctly. Please check your connection and try again. 1"
me too :(

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 4:16 pm
by markwatson360
Looks like servers have been repaired just done my first turn :D

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 5:01 pm
by rbodleyscott
It wasn't the server, it was the game template file that was incorrect. But it is now fixed.

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 6:23 pm
by Cunningcairn
I tried to load a MP game and got the following message.

*** Unhandled exception! ExpCode:0x80000003 ExpFlags:0 ExpAddress:0x00502BCD Please report!

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 6:27 pm
by Cunningcairn
I've just got another message trying to load a different MP game. Failed to fetch data from battle state: Sizes do not match: state:762884 ! = call:697348 (0) followed by the same Fatal Application Exit message as before.

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 6:33 pm
by rbodleyscott
Cunningcairn wrote:I've just got another message trying to load a different MP game. Failed to fetch data from battle state: Sizes do not match: state:762884 ! = call:697348 (0) followed by the same Fatal Application Exit message as before.
If it happens again, please can you post the Error.log file from /Documents/My Games/FieldOfGlory2/

Note that this file gets overwritten every time you start the program, so it is best to freeze it by changing the name to BackupError.log for example. There are also date stamped versions but that would depend on you knowing the exact time the crash occurred.

Also, were these MP games custom battles, vanilla epic battles or user-created epic battles?

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 6:52 pm
by rbodleyscott
I can confirm that this error message and crash is due to attempting to play an MP game with v1.0.1 when the other player has played a turn with v1.0.2.

You need to update to v1.02 then it should work correctly.

Re: Turn did not load correctly

Posted: Mon Nov 13, 2017 7:01 pm
by Cunningcairn
rbodleyscott wrote:I can confirm that this error message and crash is due to attempting to play an MP game with v1.0.1 when the other player has played a turn with v1.0.2.

You need to update to v1.0.2 then it should work correctly.
Thanks will do so now!