Slitherine

I can't access my multiplayer game because is says "I need to update" but I can't update.
What do I do?

Dualnet wrote:I can't access my multiplayer game because is says "I need to update" but I can't update.
What do I do?

Why are you not able to update? It should be live.

Cheers

Pip

Can't download the update from the update button on the game menu can't find any other way to get the file

Dualnet wrote:Can't download the update from the update button on the game menu can't find any other way to get the file

Here are some direct download links:

http://www.slitherine.com/forum/viewtop ... 77&t=80085

Sorry to hear the the Update button does not work for you. We will investigate.

I get this message

Now it's completely wrecked my installation can't access anything now!!!

I Get this message

I get this

and this

Finally managed to complete update by removing the whole installation then reboot then reinstall, bit of a pain

Dualnet wrote:Finally managed to complete update by removing the whole installation then reboot then reinstall, bit of a pain

Sorry about that.

Update worked for me an hour later.

I can't get it to download either. Am I going to have to delete the original then start again? I hope not.

paulmcneil wrote:I can't get it to download either. Am I going to have to delete the original then start again? I hope not.

The direct download work for me. Have you tried them?

http://www.slitherine.com/forum/viewtop ... 77&t=80085

Cheers

Pip

I'm sorry some of you have had issues installing this update, to be quite honest I am a little puzzled as it worked fine for me (no consolation to those of you who experienced issues I know) and I have double checked this morning and again the check for update function worked perfectly

We will look into it, maybe for a brief period yesterday the server was experiencing difficulties which resulted in some faulty downloads

Apologies again for the inconvenience

Ben Wilkins

Usually these issues are caused by the interference of a Internet security program (a firewall, an anti-virus, an anti-malware, etc.) with the game update feature. Please check if any of your Internet security programs is interfering with the download from our ftp servers.
Alternatively, you can manually download and install the updates from the links below:

http://ftp.us.matrixgames.com/pub/Field ... v1.0.1.exe
http://ftp.eu.matrixgames.com/pub/Field ... v1.0.1.exe
http://ftp.ca.matrixgames.com/pub/Field ... v1.0.1.exe