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MP crash
Posted: Wed Oct 18, 2017 10:23 pm
by Brenmusik
It happened when I sent the turn. A message said something about failing to send and to try again.
I did and was sent back to a screen that looked like the beginning of my turn, without the enemy present.
I could "scroll about" that was all. Used the Task Manager to clear the game.
Update. I think I've just played the turn again. Game is at an early stage, so no harm done. Wouldn't want double turns happening in the tournament

MP crash 2
Posted: Thu Oct 19, 2017 8:43 pm
by Brenmusik
Same as before. The turn timer ticks away, then the "fail to send message". Trouble is that when the "try again" button is clicked, there is nowhere to access "End Turn - Confirm".
Top right shows Enemy Turn, and the screen looks like this -

- MP crash.jpg (131.14 KiB) Viewed 3715 times
Very few of the enemy units are shown.
Re: MP crash 2
Posted: Thu Oct 19, 2017 9:30 pm
by pipfromslitherine
So this issue only happens when the turn fails to send?
Cheers
Pip
MP crash 3
Posted: Thu Oct 19, 2017 9:30 pm
by Brenmusik
Re: MP crash 3
Posted: Thu Oct 19, 2017 9:50 pm
by pipfromslitherine
It is probably simpler to post these all in one thread, to avoid making it hard for us to keep track of them. Thanks!
Cheers
Pip
Re: MP crash 2
Posted: Thu Oct 19, 2017 10:43 pm
by Brenmusik
pipfromslitherine wrote:So this issue only happens when the turn fails to send?
Cheers
Pip
Yes. A normal Send would be around 7 seconds, when it gets to 14+ ... it ain't gonna happen.
Then the Try again screen is shown but it takes me back to the battlefield, with the Enemy Turn showing - not End Turn, Confirm.
Re: MP crash
Posted: Fri Oct 20, 2017 10:16 am
by Brenmusik
Re: MP crash
Posted: Fri Oct 20, 2017 12:20 pm
by rbodleyscott
Sorry about this. We are working on it.
It isn't easy to test because this only happens when the server malfunctions.
Re: MP crash
Posted: Fri Oct 20, 2017 2:13 pm
by Brenmusik
I'll do my bit, I've 8 or 9 games on the go

Re: MP crash
Posted: Fri Oct 20, 2017 2:18 pm
by rbodleyscott
Brenmusik wrote:I'll do my bit, I've 8 or 9 games on the go

Well the same thing will occur if the server times out, so don't worry.
Anyway, we think we have found the cure, and are just testing it. (By pulling out the network cable).
Re: MP crash
Posted: Sat Oct 21, 2017 3:15 pm
by Brenmusik
rbodleyscott wrote: we think we have found the cure, and are just testing it. (By pulling out the network cable).
You might have to switch it off and on again
MP crash 5 this time at the end of a tournament turn,
during which two of my armoured cavalry units failed to shift an unsupported bunch of slingers - charging down hill!
Re: MP crash
Posted: Sun Oct 22, 2017 6:57 pm
by Brenmusik
Same as before, during uploading the turn.
Re: MP crash
Posted: Sun Oct 22, 2017 10:08 pm
by Brenmusik
Re: MP crash
Posted: Sun Oct 22, 2017 11:34 pm
by Brenmusik
MP crash
No error trace this time.
Re: MP crash
Posted: Mon Oct 23, 2017 6:56 am
by rbodleyscott
Brenmusik wrote:It happened when I sent the turn. A message said something about failing to send and to try again.
I did and was sent back to a screen that looked like the beginning of my turn, without the enemy present.
I could "scroll about" that was all. Used the Task Manager to clear the game.
This bug has been corrected for the forthcoming patch.
Are all of the other episodes you have posted the same thing, or some are in different circumstances?
I guess error 6 is different. What exactly happened? What messages came on the screen?
Re: MP crash
Posted: Mon Oct 23, 2017 9:49 am
by Brenmusik
rbodleyscott wrote:
This bug has been corrected for the forthcoming patch.
Are all of the other episodes you have posted the same thing, or some are in different circumstances?
I guess error 6 is different. What exactly happened? What messages came on the screen?
I don't remember 6 being any different. The last one 8, didn't have an error trace. The only thing I remember about that was somehow I ended up in Settings before I cleared the game.
I take it you won't want any more reports, unless there different circumstances?
Re: MP crash
Posted: Mon Oct 23, 2017 9:56 am
by rbodleyscott
Brenmusik wrote:rbodleyscott wrote:
This bug has been corrected for the forthcoming patch.
Are all of the other episodes you have posted the same thing, or some are in different circumstances?
I guess error 6 is different. What exactly happened? What messages came on the screen?
I don't remember 6 being any different. The last one 8, didn't have an error trace. The only thing I remember about that was somehow I ended up in Settings before I cleared the game.
I take it you won't want any more reports, unless there different circumstances?
Probably not, unless the issues persist after the next patch.
Many thanks for all the reports you sent so far.
Re: MP crash
Posted: Sun Oct 29, 2017 7:55 pm
by Brenmusik
I'm back! It was all going so well. Sending a tournament turn, I got ".. try again". So I did twice more, no luck. The only interesting thing was that I was able to add more "chat" each time.
Once again there was no Trace.
Re: MP crash
Posted: Sun Oct 29, 2017 8:55 pm
by Brenmusik
.. and again, same game.
After posting the error I played the turn again, with the same result. I'll PM my opponent (it is a tournament game) and call it quits for the day.
Re: MP crash
Posted: Mon Oct 30, 2017 7:57 am
by rbodleyscott
Brenmusik wrote:I'm back! It was all going so well. Sending a tournament turn, I got ".. try again". So I did twice more, no luck. The only interesting thing was that I was able to add more "chat" each time.
error post update 1.zip
Once again there was no Trace.
That will probably be due to the server being temporarily down.