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is PBEM turn notification broken or down?

Posted: Wed Jul 26, 2017 11:31 pm
by psklenar
I'm playing two PBEM scenario's with two separate friends and we've all noticed that we're not receiving emails that turns are waiting for us, yet if we get curious and log into check ... there the turns are.

Is the email system down/broken? I don't see any other comments in the Forums.

thank you,
pat----

Re: is PBEM turn notification broken or down?

Posted: Thu Jul 27, 2017 9:22 am
by VPaulus
So far, I haven't seen anyone else reporting this issue.
Maybe it was a temporary glitch.
Anyway, I've asked the web admins to take a look at this.

Re: is PBEM turn notification broken or down?

Posted: Thu Jul 27, 2017 10:18 am
by psklenar
Thank you very much. FWIW, I have two turns waiting this morning, but no email for either.
pat----

Re: is PBEM turn notification broken or down?

Posted: Fri Aug 04, 2017 4:00 am
by Richie61
I am having the same issue with BA and BA2 :(

Re: is PBEM turn notification broken or down?

Posted: Fri Aug 04, 2017 9:39 am
by psklenar
Yep, my friends and I are still having this problem. And I've never heard back from my email to Tech Support.
pat----

Re: is PBEM turn notification broken or down?

Posted: Fri Aug 04, 2017 6:39 pm
by VPaulus
psklenar wrote:Yep, my friends and I are still having this problem. And I've never heard back from my email to Tech Support.
pat----
If we haven't responded in 24 hours, then that's because we haven't receive the email.
Anyway, I would have responded the same, if the issue is not fixed yet, then the web admins are still looking into this issue.
I'm sorry for the inconvenience.