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Launch problems?
Posted: Sat Apr 22, 2017 4:12 pm
by neilhammond
Hi,
Done the above, but still crashing. It goes past the intro video to the initial menu screen, then hangs and then crashes the PC. Do I just wait until a fix is released?
Neil
Re: Launch problems?
Posted: Sun Apr 23, 2017 12:09 pm
by VPaulus
Delete the Settings folder that can be found in the Windows documents folder at:
...\Documents\My Games\Order of Battle - WW2
Run the game and check if the issue persists.
Re: Launch problems?
Posted: Sun Apr 23, 2017 3:09 pm
by neilhammond
Thanks, done that. It advances to the main game menu but then fails again after a minute or two. Seems to be a video controller problem, but I'm just guessing. I can relaunch (provide I delete the folder you specify) but it will fail again on the main menu after allowing it to display for a minute or so and playing the music (which also eventually 'hangs')
Re: Launch problems?
Posted: Mon Apr 24, 2017 9:12 am
by VPaulus
Attach your output_log.txt file and a DxDiag report file.
Check this thread for where and how to get these files:
http://www.slitherine.com/forum/viewtop ... 72&t=64167
Re: Launch problems?
Posted: Mon Apr 24, 2017 5:19 pm
by neilhammond
As requested
Re: Launch problems?
Posted: Mon Apr 24, 2017 5:35 pm
by VPaulus
Please set the Nvidia GPU as the preferred graphic processor:
https://www.youtube.com/watch?v=8WWS-_SOV_4
Re: Launch problems?
Posted: Tue Apr 25, 2017 6:52 pm
by neilhammond
Thanks, done that. Still crashing