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e-mail notifications for updated topic no longer delivered

Posted: Sat Feb 25, 2017 8:45 pm
by timmy1
Slitherine

I think you have a problem. I have not recieved any topic updated notification e-mails for any of the threads I am following since 17th Feb. I have checked multiple treads I am subscribed for that have been updated in the past 36 hours. I am still subscribed but no notifictions.

Not trying to teach grandmother how to suck egss but probably worth checking that the e-mail triggers are still active, if the e-mail service is down (or more likely hung), if the authentication with the e-mail host has failed, your e-mail master record at your service provider is corrupt, or (most likely of all) someone forgot to pay the bill.

Regards
Tim

Re: e-mail notifications for updated topic no longer deliver

Posted: Sat Feb 25, 2017 8:48 pm
by VPaulus
I'll report to the web admin but there have been some issues with yahoo email addresses.

Re: e-mail notifications for updated topic no longer deliver

Posted: Sat Feb 25, 2017 8:52 pm
by timmy1
Thanks for the speedy reply.

Wonderful. If there is no solution I will have to switch to gmail (not my preferred option).

Re: e-mail notifications for updated topic no longer deliver

Posted: Sat Feb 25, 2017 8:54 pm
by VPaulus
timmy1 wrote:If there is no solution I will have to switch to gmail (not my preferred option).
No need. Let us see what the web admin will find out.

Re: e-mail notifications for updated topic no longer deliver

Posted: Sun Feb 26, 2017 6:34 am
by timmy1
Thanks

Re: e-mail notifications for updated topic no longer deliver

Posted: Mon Feb 27, 2017 2:09 pm
by goose_2
I receive game turn updates, but am no longer receiving private message updates?

Re: e-mail notifications for updated topic no longer deliver

Posted: Mon Feb 27, 2017 6:30 pm
by VPaulus
We are already looking into this. :)

Re: e-mail notifications for updated topic no longer deliver

Posted: Tue Feb 28, 2017 12:52 pm
by VPaulus
This should be fixed now.

Re: e-mail notifications for updated topic no longer deliver

Posted: Fri Mar 03, 2017 9:11 pm
by timmy1
No - still no e-mails on topics I am following

Re: e-mail notifications for updated topic no longer deliver

Posted: Sat Mar 04, 2017 7:36 am
by timmy1
Thank you Slitherine - issue seems to be fixed. At 22:53 last night I recieved my first notification e-mail for 2 weeks. Much appreciated.

Re: e-mail notifications for updated topic no longer deliver

Posted: Wed Mar 08, 2017 9:13 pm
by RodgerYoung
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