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Unable to patch the Non Steam client

Posted: Tue Jan 24, 2017 10:16 pm
by kodan
I didn't use the Steam Client and when trying to update the game I get a ftp error and the patch wont download. How hard would it be to move saves over to the steam version?

Re: Unable to patch the Non Steam client

Posted: Tue Jan 24, 2017 10:36 pm
by pipfromslitherine
Both versions use the same save folders, so it should be no issue. That said, can you post the error you are seeing trying to use the Slitherine updater please?

Cheers

Pip

Re: Unable to patch the Non Steam client

Posted: Tue Jan 24, 2017 10:55 pm
by kodan
When it tries to download the patch from update3.matrixgames.com fails and shows a screen that says

Error:

Unable to download file.
An error occurred while trying to open a FTP file.

Re: Unable to patch the Non Steam client

Posted: Tue Jan 24, 2017 11:01 pm
by kodan
Image Here is a picture

Re: Unable to patch the Non Steam client

Posted: Tue Jan 24, 2017 11:11 pm
by kodan
Another user suggested that the patch would be available as well from the members section of the store. It was so I used that to get the patch. I am golden now :D

Re: Unable to patch the Non Steam client

Posted: Wed Jan 25, 2017 3:39 pm
by pipfromslitherine
Glad you are up and running. Sorry for the hassles.

Cheers

Pip

Re: Unable to patch the Non Steam client

Posted: Fri Jan 27, 2017 1:49 am
by Dmixer
Can't patch, get the FTP error. When I try to go to Members area all I get is a Bad Request error.

I know, I know, I should have purchased through Steam, my bad. Now I'm stuck with a non working Matrix game.

Anyone else run into this?

Re: Unable to patch the Non Steam client

Posted: Fri Jan 27, 2017 5:32 am
by zakblood
try a different browser to download the file, as something at your end is blocking it, check the anti virus and or firewall logs to make sure which one it is

Re: Unable to patch the Non Steam client

Posted: Fri Jan 27, 2017 10:10 am
by VPaulus
Try downloading from the link below:

http://ftp.us.matrixgames.com/pub/Warha ... 2-Beta.zip

Re: Unable to patch the Non Steam client

Posted: Wed Feb 01, 2017 2:02 am
by kodan
Umm I am still get the same FTP error with the new patch... :( Got the patch from the member area again just fine but the games patcher fails...

Re: Unable to patch the Non Steam client

Posted: Wed Feb 01, 2017 3:58 pm
by pipfromslitherine
Perhaps check that your firewall is set to allow the update to connect.

Cheers

Pip