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Error when loading a game

Posted: Mon Jan 23, 2017 2:08 pm
by gortwillsaveus
I know there was a problem with the servers this weekend,..and it seems to be resolved now.

However, I created a MP game yesterday during the server issues,..and seems to have affected this MP game.
When I try to load my turn (Rescue ia the map),..it says:
"Failed to load the turn correctly. Please check your connection and try again".

Seems all other MP games load fine.

Re: Error when loading a game

Posted: Mon Jan 23, 2017 2:24 pm
by VPaulus
It might be corrupted. Contact us and we can delete the game.

Re: Error when loading a game

Posted: Mon Jan 23, 2017 2:37 pm
by gortwillsaveus
VPaulus wrote:It might be corrupted. Contact us and we can delete the game.
thanks,..but how would I contact you? I mean other then reporting it here?

Re: Error when loading a game

Posted: Mon Jan 23, 2017 3:01 pm
by VPaulus
gortwillsaveus wrote:
VPaulus wrote:It might be corrupted. Contact us and we can delete the game.
thanks,..but how would I contact you? I mean other then reporting it here?
I'm sorry, contact us at support[at]slitherine.co.uk. You need to provide the game details, such as game name, scenario name and both players usernames.

Re: Error when loading a game

Posted: Mon Jan 23, 2017 3:10 pm
by gortwillsaveus
thanks! Will do.