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game freeces in editor

Posted: Fri Jan 20, 2017 11:03 am
by Grenadier79
Greetings,

When I'm in editor my game freeces while placing units.
Any advice please.

Greetings,
Bram

Re: game freeces in editor

Posted: Fri Jan 20, 2017 11:30 am
by zakblood
site or steam version?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

Re: game freeces in editor

Posted: Fri Jan 20, 2017 11:50 am
by Grenadier79
Steam version

DxDiag is in Dutch (I think) :)

Re: game freeces in editor

Posted: Fri Jan 20, 2017 12:15 pm
by zakblood
Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

Card name: AMD Mobility Radeon HD 5000

Device Problem Code: No Problem
Driver Problem Code: Unknown

Monitor Name: Generic PnP Monitor
Monitor Model: unknown

D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

video driver is wrong one, as this one is unsupported by windows 10, need to download a correct one, then it will or should work as long as it's supported and none of these have errors

Date and Size: 28-7-2015 Driver Provider: Realtek Semiconductor Corp.

and sound drivers are also out of date

Code: Select all

https://community.amd.com/docs/DOC-1313
for video info

Code: Select all

http://www.windows10update.com/windows-10-realtek-drivers/
sound drivers

Re: game freeces in editor

Posted: Fri Jan 20, 2017 3:59 pm
by pipfromslitherine
Does it freeze for ever, or just while it loads up the unit?

Cheers

Pip

Re: game freeces in editor

Posted: Sat Jan 21, 2017 7:12 am
by Grenadier79
So far just while loading units.
Game runs fine.

Re: game freeces in editor

Posted: Sat Jan 21, 2017 7:14 am
by Grenadier79
I'm really a n00b when it comes to technical computer stuff so I have no idea how to fix this :?

Re: game freeces in editor

Posted: Sat Jan 21, 2017 8:10 pm
by pipfromslitherine
Try running in a window to see if any error messages are being hidden please.

Cheers

Pip