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Fog Old version and new version
Posted: Sun Jan 15, 2017 3:01 pm
by caiko
Hy sorry for my english
i have the Fog 1.8.1 and i loose my keys number
i have buying the Wolves of the sea and i need the New Fog base
Wath this the solution ??
Thanks a lot
Re: Fog Old version and new version
Posted: Sun Jan 15, 2017 3:29 pm
by zakblood
Just contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links, or in this case tell you how to get your key.
for me you can always login to your account in the support area, members and look there, as all your keys and downloaded will or should be there, good luck either way
Re: Fog Old version and new version
Posted: Sun Jan 15, 2017 4:21 pm
by caiko
Thanks a lot sir
On my login account i have just 2 keys , the other are not on this support . but i follow your indication and i contact the support slitheriene
Re: Fog Old version and new version
Posted: Tue Jan 17, 2017 9:28 pm
by Enakan
Hey Caiko!
When you get it fixed, jump back on and we'll play!!!
Re: Fog Old version and new version
Posted: Sat Jan 21, 2017 12:45 pm
by Enakan
I messaged Caiko,
He is unable to access our two games to get them resolved, he cannot play or resign, there is no access at all. Since it is his turn on my computer, I cannot access both of the games either.
What's the solution?
Re: Fog Old version and new version
Posted: Sun Jan 22, 2017 12:35 pm
by VPaulus
Contact us at support[at]slitherine.co.uk, and report the issue. We will need to know what scenarios you are playing and the usernames of both players, so that we can delete the game from the server.
Re: Fog Old version and new version
Posted: Sun Jan 22, 2017 2:58 pm
by Enakan
Thank you VPaulus,
Heading over to get a note sent to you.
Paul