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iPad Online Shop purchase not downloading

Posted: Sun Jan 08, 2017 8:25 am
by rubyjuno
After 18 months of Panzer Corps on my PC (I've bought the base game, all expansions and also the Gold edition in the Winter sale for ease of install, so I've bought everything twice), I decided to buy a an iPad so I could play Panzer Corps on the move. I installed the free "Lite" version to make sure everything worked, then using the Online Shop within Panzer Corps I bought Allied Corps. I was informed that my purchase has been successful and the "Buy" button changed to a rotating circle... for 12 hours. I tried powering the iPad down for a while and when I switched it back on and opened Panzer Corps then selected Allied Corps I was asked if I wanted to buy it! I checked my purchased history and it clearly shows that have purchased and paid for Allied Corps but I can't play it. Now I'm wondering if I've made a big mistake in buying an iPad to play Panzer Corps. How can I play Allied Corps that I have bought?

Re: iPad Online Shop purchase not downloading

Posted: Sun Jan 08, 2017 6:03 pm
by zakblood
Contact (support[at]slitherine.co.uk)

where they maybe able to offer some advice on what to do now and your options, as it's not a download from here etc

Re: iPad Online Shop purchase not downloading

Posted: Sun Jan 08, 2017 8:24 pm
by rubyjuno
Will do, thanks.

Re: iPad Online Shop purchase not downloading

Posted: Mon Jan 09, 2017 10:23 am
by Rudankort
Have you tried to use Restore button at the bottom of Shop screen?

Re: iPad Online Shop purchase not downloading

Posted: Mon Jan 09, 2017 1:52 pm
by rubyjuno
Thanks for the reply Rudankort. I tried the Restore button and all the Buy buttons change to a spinning circle for a moment and then go back to saying Buy, including the one for Allied Corps. I have since bought Operation Sea Lion from the same menu and that works fine. Both Allied Corps and OSL show up in my Purchase History.