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Re-download Pacific not working

Posted: Fri Nov 11, 2016 3:02 pm
by Packrat
The new patch 2.9.6 disabled both Rising Sun and US Pacific on my game. I was able to re-download Rising Sun, but the e-mail link to Pacific said I had either waited to long or used it too many times.
The members page on Matrix has download links which always fail to connect.
I could sure use some help here.

Re: Re-download Pacific not working

Posted: Fri Nov 11, 2016 3:11 pm
by zakblood
please contact support[at]slitherine.co.uk

There's no limit to the number of times you may request for new download links.

Just contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

Re: Re-download Pacific not working

Posted: Fri Nov 11, 2016 3:50 pm
by Packrat
Thank You! it worked this time.

Re: Re-download Pacific not working

Posted: Fri Nov 11, 2016 3:59 pm
by zakblood
glad to hear it, enjoy the game