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Desync Heinlager vs Juanl
Posted: Fri Nov 11, 2016 12:18 pm
by heinlager
Hi in our game where I am soviets we have a desync, can you fix it please?
Re: Desync Heinlager vs Juanl
Posted: Fri Nov 11, 2016 1:50 pm
by zakblood
just send a site pm to manthril or staff support as they will be able to help
Re: Desync Heinlager vs Juanl
Posted: Fri Nov 11, 2016 4:49 pm
by manthril
Hi there! Could you tell me which game is desynchronized? What's the last move time?
Re: Desync Heinlager vs Juanl
Posted: Sat Nov 12, 2016 3:53 am
by heinlager
2016-11-10 15:57:48, thanks guys
Re: Desync Heinlager vs Juanl
Posted: Sat Nov 12, 2016 9:45 am
by manthril
Thank you for sharing this information. We will take a moment to check the error and if we believe it is fixed in the upcoming patch we will revert the last move from your game so you can continue.
LE: I'm back now. We reverted the last move from your game. If you use Undo while trying to breakthrough, it might break the multiplayer state of the game. So we recommend you to avoid it. This should be fixed in the upcoming patch, though.