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Error Message Resolution

Posted: Wed Oct 26, 2016 4:49 pm
by MRSHU
I can not open Play Order of Battle - I get an error message ....
"Couldn't switch to requested monitor resolution"
Details
Switching to resolution 3x0 has failed ,trying lower one
All resolution switches have failed
Screen could not switch resolution (3x0 fs =0 hz=0 )

Re: Error Message Resolution

Posted: Wed Oct 26, 2016 9:17 pm
by VPaulus
Try the following:
Delete the Settings folder that can be found in the Windows documents folder at:
...\Documents\My Games\Order of Battle - WW2
Run the game and check if the issue persists.

Re: Error Message Resolution

Posted: Thu Oct 27, 2016 4:16 pm
by MRSHU
Thanks but that did not work. I then deleted all my saved games and reloaded the program. That worked but I realized I had older version when I started a campaign. So I Then updated to most recent version but then I again began getting the error message so I am back to square one.

Re: Error Message Resolution

Posted: Thu Oct 27, 2016 8:50 pm
by VPaulus
Could you please attach a DxDiag report file to your message?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message

Re: Error Message Resolution

Posted: Sun Oct 30, 2016 12:32 am
by MRSHU
Thanks I did the DxDiag and it indicated there were no issues . I saved all 5 tabs. Tried to attach but got a message in red "The extension txt is not allowed. "

I can play the original version but when I update to new version ...

Re: Error Message Resolution

Posted: Sun Oct 30, 2016 12:57 pm
by VPaulus
MRSHU wrote:Thanks I did the DxDiag and it indicated there were no issues . I saved all 5 tabs. Tried to attach but got a message in red "The extension txt is not allowed. "
Zip the file and attach it.

Re: Error Message Resolution

Posted: Sun Oct 30, 2016 1:05 pm
by adherbal
Right after clicking launch game, hold down the CTRL key. That should open a popup which allows you to select a resolution and/or windowed mode.

Can you have a look if selecting different options there makes any difference?