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FATAL ERRROR Crash to Desktop

Posted: Sat Jun 11, 2016 1:02 pm
by Biffa
Just before it crashed during the Toyotoma(?) campaign this pop up occurred:

strlen(tag)<STRING_STORE_MAX_TAG+1
..\Util\StringStore.cpp(422)

pressed OK then COD.

Re: FATAL ERRROR Crash to Desktop

Posted: Sat Jun 11, 2016 2:29 pm
by zakblood
steam or site version?

patch level and a report would be most welcome thanks, any saves? so can replicate it etc?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

Re: FATAL ERRROR Crash to Desktop

Posted: Sat Jun 11, 2016 5:19 pm
by rbodleyscott
Biffa wrote:Just before it crashed during the Toyotoma(?) campaign this pop up occurred:

strlen(tag)<STRING_STORE_MAX_TAG+1
..\Util\StringStore.cpp(422)

pressed OK then COD.
Thank you.

We are still trying to track down the cause of this occasional bug. Unfortunately it occurs so rarely that we are unable to reproduce it in-house. We have a new version of the program that will hopefully either eliminate it or help track it down by displaying the actual offending string in the error message, but it was not completed in time for the first patch build, so it will be in the next one.

What would be really helpful if anyone sees this bug is if they could post the Error.log file they will find in
/My Documents/My Games/SJIDAI
However, you need to save a backup of this file before restarting the game (and post the backed up version here) because it will be overwritten when the game is restarted.

Re: FATAL ERRROR Crash to Desktop

Posted: Sun Jun 12, 2016 8:20 pm
by Biffa
Sorry hadn't recently saved, I was feeling out the campaign and it was during the first battle.

Non-Steam Collectors Edition.

Will try to save more often and get the info requested.