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Again NO claim Possibilities
Posted: Fri May 13, 2016 6:18 am
by CptAlatriste
Hello,
game again Finalstriker (Hereos Fight)
Started after 1.42....
Same problems
Server error. Try later....
This BUG came with 1.42....
Re: Again NO claim Possibilities
Posted: Fri May 13, 2016 10:43 pm
by CptAlatriste
Now I have a second one
(vs BowlmcLoad House by the river)..NO CLAIM possibilities..The same message... I miss 3000 Points AND the place for new games...Support!! now your turn...

...and Sunday comes the third one..

Re: Again NO claim Possibilities
Posted: Sat May 14, 2016 10:56 am
by CptAlatriste
nope...is here
(vs Gadmin1958 Mc Guffin)The third impossible to ""CLAIM VICTORY"" .................

Re: Again NO claim Possibilities
Posted: Sat May 14, 2016 7:23 pm
by visualrob
Hi, CptAlatriste!
This can be very interesting: if I manage to analyze one of these cases I can understand what's going wrong.
To clarify how the feature works: the "Claim Victory" should appear after 7 days have passed
from the last move that has been done.
Here's the current situation I can see from the administration panel:
0) The last move against FinalStriker (Heroes Fight) was today. So I guess he moved just in time

1) The last move against BowlmcLoad (House By The River) was on May 7th, so you should see the Claim Victory button now. Is it there?
2) The last move against Gadmin1958 (McGuffin) was on May 8th, so the button should hopefully appear tomorrow.
Re: Again NO claim Possibilities
Posted: Sun May 15, 2016 8:09 am
by CptAlatriste
0) came back and won...

Good Guy!
1) and 2) I can see the Button...But always the same NO CLAIM because of an error, try later...

Re: Again NO claim Possibilities
Posted: Sun May 15, 2016 4:10 pm
by CptAlatriste
0) started to play again....and won!!

Good guy!!
1) + 2) can I see..The button ist not yellow, but orange? and I try every morning to CLAIM....Nope!! same message!
There was an error while trying to claim your Victory. Please try later.
I don t know what happens, because Radar can CLAIM his games....
Re: Again NO claim Possibilities
Posted: Mon May 23, 2016 10:16 pm
by visualrob
It looks like a server error. I would REALLY like to know what error it is.
In the upcoming patch, I'll put an a more detailed error description so that we can find out: if you can, keep your game there

.
Re: Again NO claim Possibilities
Posted: Wed Jun 01, 2016 8:05 am
by CptAlatriste
Ok, back again...To umpossible ClAIM against TYCOON!!
Re: Again NO claim Possibilities
Posted: Fri Jun 03, 2016 7:50 pm
by radar231
CptAlatriste wrote:
I don t know what happens, because Radar can CLAIM his games....
Can't Claim Victory anymore

Ref player Acererak, never played a turn
And others too
J.

Re: Again NO claim Possibilities
Posted: Sat Jun 04, 2016 5:57 pm
by radar231
Answering myself here. Had to wait at least a day after the Claim Victory shows up before really claiming the points.
Waiting for Tycoon now, claiming the points on Sunday mon ami, ok j'attends jusqu'à lundi soir
J.
PS. Merci au # 1 player
