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Unable to make a purchase using PayPal

Posted: Tue May 10, 2016 6:02 pm
by Major SNAFU_M
Hi all,

I have tried both directly through your site and through the Matrix site (but they both funnel to the same site for the purchase) to purchase Panzer Corps and the Mega Campaign.

I have a US purchased VISA gift card set up in PayPal will sufficient funds and the card is active and good to go.

I get all the way to the point where your website tries to perform the purchase and then I get and error saying "Sorry...."

I have had this problem on European sites before and US purchased gift card (e.g. Paradox games) - but always switching to PayPal has allowed me to make the purchase - but not with your website.

I am not about to link an active credit card to PayPal just to purchase a game.

Can you please address this on your end?

Regards,

Re: Unable to make a purchase using PayPal

Posted: Tue May 10, 2016 6:15 pm
by zakblood
sorry about this, please Contact (support[at]slitherine.co.uk) with the above in your notes and they will try and fix it for you.

good luck

Re: Unable to make a purchase using PayPal

Posted: Tue May 10, 2016 6:27 pm
by Major SNAFU_M
Done

Re: Unable to make a purchase using PayPal

Posted: Tue May 10, 2016 6:31 pm
by zakblood
it maybe something simple, but either way they are the one's in the know, good luck :wink: