Slitherine

When I try to upgrade Buzz Aldrin's Space Program Manager, The download goes to the end and then fails. I get a message saying "An error occured when downloading information from the server." See attached screenshot.

How do I fix this?

--Dav

Hello davanden,

Sorry to hear you're having issues. Do you have a firewall or antivirus installed? Also, are you experiencing problems with other Slitherine games as well?

Cheers,

Yes, I do have both firewall and antivirus. I can't tell if it happens with other Slitherine games, as when I try to update them, they say they are already up to date.

--Dav

Hello davanden,

Let me redirect Customer Support to this thread so that they can help you out.

Cheers,

Download it manually from the linK below:
http://ftp.us.matrixgames.com/pub/BuzzA ... p-v165.zip
Once you have downloaded the file please unzip it. Run the extracted file to update the game.

I too am getting the very same error
Regards

Imperator wrote:I too am getting the very same error
Regards

Check the anti-virus and firewall, otherwise download it manually from the link below:
http://ftp.us.matrixgames.com/pub/BuzzA ... -v1625.zip

FYI, the most recent patch can always be downloaded from: ftp://ftp.matrixgames.com/pub/BuzzAldri ... amManager/