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lost my downloaded game in a burned pc

Posted: Sun Jun 22, 2008 10:56 am
by vdieter42
hello i m a french player and last year i bought commander at war and my pc has burned so i van tplay aymore with my new pc because the download has burned with the PC!
my customer number was:21 88 42 48 13
my order number was:36 07 90 50 15
on the november 12 2007!
thanks to answer and help me.

Posted: Mon Jun 23, 2008 8:16 am
by IainMcNeil
Hi, please send your order details to info@slitherine.co.uk with your hardware fingerprint, which appears on the pop up screen when you run the game, asking for you to register.

Posted: Wed Jun 25, 2008 8:36 am
by vdieter42
i can t runthe game to getthescreenthe pc has burned!

Posted: Wed Jun 25, 2008 8:40 am
by IainMcNeil
You need to run the game on the new PC, not the old one. Download the demo if you do not have a backup of your files - but it's best to always back up your files.

Posted: Wed Jun 25, 2008 8:42 am
by vdieter42
i will try !
Thanks!