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Unable to Launch Multiplayer

Posted: Sat Feb 13, 2016 4:57 pm
by Mehring
Hi, I had difficulty launching this morning but eventually managed after a series of error 99 messages. When I came to save my progress I then got repeated save error messages something beginning with error 1963... i left the game to save a few times and one time I came back to the first screen so I'm hoping it all saved. Now I'm again unable to launch MP, receiving either a login string is invalid message or the original error 99.

I've tried resetting my PW, clearing browser files but nothing works.

Re: Unable to Launch Multiplayer

Posted: Sat Feb 13, 2016 5:05 pm
by zakblood

Re: Unable to Launch Multiplayer

Posted: Sun Feb 14, 2016 2:36 am
by VPaulus
Error 99 are usually communication errors... it can be in our side, on your system or an issue in the communication between both.
I'll report the issue to the web admins on Monday.

Re: Unable to Launch Multiplayer

Posted: Tue Feb 16, 2016 8:21 am
by Mehring
Did you find anything? I was able to log in yesterday but today again I am unable. I've contacted my ISP too but no response from them yet.

Re: Unable to Launch Multiplayer

Posted: Tue Feb 16, 2016 9:49 am
by VPaulus
I spoke with our web admins, there's no problem in our side.

Are you using a wifi connection or are you connected to your router with a cable?

Re: Unable to Launch Multiplayer

Posted: Tue Feb 16, 2016 9:57 am
by Mehring
It's a cable connection, perhaps loose as after adjusting it, suddenly everything works again but I suspect there's more to it. Thanks for looking.