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Windows 10
Posted: Sat Feb 06, 2016 2:00 pm
by Evan Brooks
I have recently purchased a new laptop which comes with Windows 10. The program does not install; is there a problem with it and Win 10, or do I need to download the latest version as opposed to using my DVD copy?
Thank you for your assistance.
Re: Windows 10
Posted: Sat Feb 06, 2016 2:07 pm
by Nacho84
Hello Evan,
As far as I know, the game is fully compatible with Windows 10. Let me redirect Customer Support to this thread so that they can help you out.
Cheers,
Re: Windows 10
Posted: Sat Feb 06, 2016 2:47 pm
by VPaulus
The game is fully compatible with Windows 10.
Could you please describe the error? Is it during installation? Which error message do you receive?
Re: Windows 10
Posted: Sat Feb 06, 2016 3:14 pm
by Evan Brooks
I never get to an error message. Although the DVD external drive shows up as an E: drive and displays forty-one separate files, when I click on autorun or setup, it simply spins and does nothing.
I am using a Microsoft Surface Book which accounts for why I have to use the external DVD drive.
Re: Windows 10
Posted: Sat Feb 06, 2016 3:30 pm
by VPaulus
I have sent an email with a download link for the game.
Try installing via the download file.
Re: Windows 10
Posted: Sat Feb 06, 2016 10:48 pm
by Evan Brooks
Interestingly enough, the download worked perfectly. Now I am just trying to determine why the DVD did not work.
But thanks for the assistance.